Territory Account Representative

Versiti, Inc • Gaylord, MI • 4h ago

Responsibilities

Meets and exceeds monthly collection goals and booking targets with an emphasis on accuracy, productivity, cost-effectiveness, blood inventory needs, efficient operations, and customer service

Actively prospects and networks to continually add new, productive blood drive opportunities

Identifies and evaluates the key motivators within each organization to elicit the commitment and follow through needed to ensure optimal participation at blood drives

Manages blood drive details and outcomes by scheduling resources; ensuring appropriateness of blood drive site; communicating internally all details regarding the blood drive; coordinating with organization logistics and needs for the blood drive; forecasting production of the drive; clearly defining expectations of the group; providing tools, timelines, and training to the group; scheduling communication touch points; and managing successful outcomes

Appraises existing accounts to identify opportunity for improvement, creates a strategy, and pursues a conversation with account leadership

On-site recruits as needed or required; may include evening or weekend hours

Develops and maintains relationships with account points of contact, account leaders and key accounts

Works with marketing/communications to identify blood drive strategies and prepares content needed to support defined strategies

Works collaboratively with other departments as needed to ensure successful blood drives and provides excellent internal customer service

Keeps account records up to date which includes titles and contact information for key points of contact

Identifies, documents, and provides feedback on issues regarding customer needs/requirements, customer issues/concerns and satisfaction, potential expansion opportunities, competitor activities/strategies, and similar information.

All other duties as assigned

Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification

Understands and performs in accordance with all applicable regulatory and compliance requirements

Complies with all standard operating policies and procedures

Qualifications

Education

Bachelor's Degree preferred

Associate's Degree with relevant sales and/or event management experience considered preferred

Experience

1-3 years of direct business to business sales experience preferred

Knowledge, Skills and Abilities

Proven track record of sales success

Thrives in a self-motivated and self-directed work environment

Must have excellent analytical, planning, strategic and decision-making skills

Ability to be resourceful, flexible, adaptable; possess excellent problem-solving skills

Demonstrates poise and willingness to confidently engage and interact with a wide variety of audiences

Must possess excellent time management and organization skills, and able to manage detailed information

Skilled in persuasive communication, being able to be direct in a respectful manner

Excellent ability to communicate, encompassing written, verbal, and presentation skills

Ability to prepare information needed for meeting agendas, educational and motivational presentations, blood drive promotion, trainings, and analytical reports; and the ability to communicate and deliver that inform

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