Overview
Bowhead seeks a Lead JOC System Administrator (Mid Shift) to support our customer on the PICRD II contract in Colorado Springs, CO.
The duty hours for the mid position is 2130 - 0600.
Responsibilities
Provide computer network systems/client support for operating/maintaining Local Area Networks (LANs) and stand-alone systems/intranets.
Provide knowledge, skills, and ability to support first call resolution, touch maintenance, and lifecycle management for all Communications, Computer, Command and Control and Intelligence (C4I) systems within JOC.
Manage scheduled/unscheduled maintenance actions, end user support, and AV/VTC. Support exercise and potential real-world events on a contingency basis.
Coordinate with Host Base communications squadron to ensure/maintain security, integrity, and operations of HQ USSPACECOM systems and networks.
Operate and maintain IT processes, IT system hardware, and software.
Provide 24/7 Customer Service Desk (CSD) technician support for IT/Network Services.
Support first call resolution, touch maintenance, and lifecycle management.
Coordinate with Technical Order Distribution Office (TODO) for MILSTAR Messaging System (MMS) laptops, including software updates, security patches, faulty hardware replacement, and technical refresh management.
Ensure issues are resolved within 2 hours, if possible, with on-site support within 30-minutes.
Provide technical management and troubleshooting for communications and IT operating systems and applications.
Perform system loading, (re)configuration, user account management, backup and recovery, and troubleshooting. Remove/replace components and peripherals, install software/operating systems, and coordinate maintenance with base or outside support agencies.
Provide expertise for operating systems including Ansible, Windows (7, 2008, 10, 2012), VMware ESXi v5 or later, LINUX, UNIX, Office 365, and future systems. Support various applications including MASC, JMS, PDS-M, JIMDTS, BICES, DICES, GAP-CIE, NC3 FAB-T, JTEN, Thinklogical, Crestron, NMIS, Direct Lite, GOLD, CMS, AF7, DRSN, SGN, GCCS-J, and MILSTAR.
Qualifications
BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science, from an ABET accredited or CAE designated institution.Additional experience will be considered in lieu of a degree.
Minimum of 5 years' technical experience.
Meets Core and Additional Knowledge, Skills, and Abilities Tasks (KSATs) defined in the DoD Cyber Workforce Framework for Work Role 451 (NIST: OV-SA-001).
Certification Requirements:
Required: CompTIA Security- Desired: Cloud+, GICSP, GSEC, or SSCP.
Must currently hold a Top Secret security clearance with SCI, SAP/SAR, and NC2-ESI eligibility.
Physical Demands:
Must be able to lift up to 25 pounds
Must be able to stand and walk for prolonged amounts of time
Must be able to twist, bend and squat periodically
LI-MN1
Applicants may be subject to a pre-employment drug & alcohol screening and/or random drug screen, and must follow UIC's Non-DOT Drug & Alcohol Testing Program requirements. If the position requires, an applicant must pass a pre-employment criminal background history check. All post-secondary education listed on the applicant's resume/application may be subject to verification.
Where driving may be required or where a rental car must be obtained for business travel purposes, applicants must have a valid driver license for this position and will be subject to verification. In addition, the applicant must pass an in-house, online, driving course to be authorized to drive for company purposes.
UIC is an equal opportunity employer. We evaluate qualified applicants without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other protected characteristics EOE/D/V. In furtherance, pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, UIC and its subsidiaries may legally grant certain preference in employment opportunities to UIC Shareholders and their Descendants, based on the provisions contained within The Alaska Native Claims Settlement Act. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. Please view Equal Employment Opportunity postershere (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12ScreenRdr.pdf) .
All candidates must apply online at www.uicalaska.com , and submit a completed application for all positions they wish to be considered. Once the employment application has been completed and submitted, any changes to the application after submission may not be reviewed. Please contact a UIC HR Recruiter if you have made a significant change to your application. In accordance with the Americans with Disabilities Act of 1990 (ADA), persons unable to complete an online application should contact UIC Human Resources for assistance www.uicalaska.com/careers/recruitment/ .
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
UIC Government Services (UICGS / Bowhead) provides innovative business solutions to federal and commercial customers in the areas of engineering, maintenance services, information technology, program support, logistics/base support, and procurement. Collectively, the fast-growing Bowhead Family of Companies offers a breadth of services which are performed with a focus on quality results. Headquartered in Springfield, VA, we are a fast-growing, multi-million-dollar company recognized as a top Alaska Native Corporation providing services across the Department of Defense and many federal agencies. Bowhead offers competitive benefits including medical, dental, vision, life insurance, accidental death and dismemberment, short/long-term disability, and 401(k) retirement plans as well as a paid time off programs for eligible full-time employees. Eligible part-time employees are able to participate in the 401(k) retirement plans and state or contract required paid time off programs.
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ID 2026-24880
Category Information Technology
Location : Location US-CO-Colorado Springs
Min USD $105,000.00/Yr.
Max USD $115,000.00/Yr.
Minimum Clearance Required Top Secret/SCI
Travel Requirement Less than 10%
