Director of IT Operations

SVCMC, Inc. • New York, NY • 1h ago

Job Summary The Director of IT Operations is a key member of the management team whose primary concern is facilitating optimal organizational performance of information technology and information services for SVCMC. Reporting directly to the CEO, the Directors primary responsibility is to oversee daily IT/IS operations, ensuring information technology and services across all departments and in service of our external vendors work seamlessly to achieve organizational objectives. The Director drives process improvements, optimizes resource allocation, and fosters a culture of operationalexcellence. Responsibilities Ensure the optimal performance, scalability and security of the technology infrastructure.Oversee day-to-day IT operations, including data center management, network administration, cloud services, endpoint support and service desk functions, attaining the highest possible levels of effective performance.Lead the evaluation, selection, and implementation of technology and software that will optimize the member, employee and vendor experience, align with the organizations strategic and business needs, and facilitate the integration of technology to optimize health plan operations.Develop, implement and maintain security policies and procedures that meet Department of Defense regulations and industry standards (NIST, CMMC, HIPAA) and ensure compliance.Oversee security awareness training, conduct risk assessments, establish incident response plans and stay updated on the latest security trends to proactively address potential vulnerabilities and mitigate risks to the organizations data and systems.Design and implement policies, procedures, and systems to manage, measure, analyze and improve department performance via quality improvement activities, resulting in higher levels of efficiency, cost-effectiveness, employee satisfaction and health plan performance.Lead the development and alignment of the operational components of the department: review activities, set direction, strategize around opportunities, and review goals, objectives, and outcomes on an ongoing basis.Facilitate the development of knowledge, attitudes, skills, and behaviors necessary for team members to function together with a high degree of engagement and satisfaction, attaining the highest possible levels of effective performance.Identify ways to support the health plans mission, vision, values, and goals through effective talent management, including recruiting, hiring and retention strategies, succession planning, career laddering, onboarding, training, professional development, and performance assessment and recognition.Understand the organizations strategic plan, goals and objectives to define a clear vision for technology implementation and innovation.Define technology project objectives, create project plans, assign tasks and monitor progress to ensure projects are delivered on time and within budget.Manage the financial aspects of the IT department, create and oversee the IT budget, ensure cost-effectiveness and allocate resources efficiently.Oversee analytics initiatives to deliver accurate, timely, and actionable insights throughout the organization. CompetenciesPossess comprehensive knowledge of networks, hardware, software, databases, cybersecurity principles and cloud computing.Ability to comprehend the goals, values, and strategic direction of the organization as to align technology initiatives with objectives to optimize organizational performance.Ability to use data to drive insights and support strategic initiatives by implementing data management frameworks, utilizing advanced analytics tools, and fostering a data-driven culture within the organization.Ability to serve as a subject matter expert and thought leader on issues and provide guidance, and develop solutions for both predictable and unpredictable events or circumstances.Ability to effectively mitigate risks, proactively

Similar Jobs

Manager, Strategy & Planning

Uber • New York, NY • 11min ago

Management & Administrative

Employer: Uber Technologies, Inc. Job Title: Manager, Strategy & Planning Job Location: New York, New York Job Type: Full Time Rate of Pay: $160,100 to $192,120 per year You will be eligible to participate in Uber's...

11min ago

Go to Apply

Taxpayer Advocate Grad Intern

City of New York • New York, NY • 12min ago

Finance, Accounting & Banking

Job Description NYC Department of Finance (DOF) is responsible for administering the tax revenue laws of the city fairly, efficiently, and transparently to instill public confidence and encourage compliance while providi...

12min ago

Go to Apply

Correspondence Intern

City of New York • New York, NY • 12min ago

12min ago

Go to Apply

Director of Finance & Accounting Systems

Arnold & Porter • New York, NY • 17min ago

Finance, Accounting & Banking

The Finance & Accounting Department of Arnold & Porter is seeking a Director of Finance & Accounting Systems to provide strategic leadership for the firms financial systems, applications, and technology-drive...

17min ago

Go to Apply

Senior Project Manager, Federally Assisted Portfolio Preservation Programs for the Division of Preservation Finance

City of New York • New York, NY • 18min ago

Finance, Accounting & Banking

Job Description About the Agency: The New York City Department of Housing Preservation Development (HPD) promotes quality and affordability in the city's housing, and diversity and strength in the city's neighborhoods be...

18min ago

Go to Apply

Sustainability & Climate Sales Executive

Institutional Shareholder Services • New York, NY • 19min ago

Sales & Marketing

Institutional Shareholder Services Location: New York, NY, USType: Full timeReq ID: JR_9502 Lets be #BrilliantTogetherISS-Corporate is hiring! We are looking for dynamic, ambitious, and results-driven Product Sales Execu...

19min ago

Go to Apply

Engineer, Endpoint Security

Loews Hotels Inc • New York, NY • 19min ago

IT & Engineering

Our Loews Hotels & Co Home Office remote teams provide support to all our properties throughout the United States. Our talented teams provide guidance over strategic planning, operations, revenue management, communic...

19min ago

Go to Apply

Fixed Income Research Associate, CMBS

Wellington Management • New York, NY • 20min ago

About UsWellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectiv...

20min ago

Go to Apply

Portfolio & Trading Compliance Officer, Mercer Investments

Marsh McLennan Inc. • New York, NY • 21min ago

Finance, Accounting & Banking

We are seeking a talented individual to join our Compliance team at Mercer. This role will be based in New York. This is a hybrid role that has a requirement of working at least three days a week in the office. Mercer's...

21min ago

Go to Apply

Solution Consultant FINS

Mphasis Corporation • New York, NY • 22min ago

Management & Administrative

Your work days are brighter here.Were obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and age...

22min ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.