Ready to help us transform healthcare? Bring your true colors to blue.
Your Day to Day:
Calendar and Time Management: Manage multiple Sales Leaders' calendars, scheduling appointments, meetings, and travel arrangements, prioritizing tasks, and ensuring efficient time allocation.
Oversee Daily Prioritization: Proactively adjust plans as business needs shift to ensure focus on the most impactful and timely activities.
Communication and Liaison: Act as a point of contact between the Specialty Benefits Leader/Municipal and Labor Sales Leader, and internal/external stakeholders. Develop collaborative relationship with executive administrators in C-suite to ensure smooth interactions and successful logistics (space, preferences, timing, etc.).
Help Support Corporation and Divisional Goals: Support Sales leaders in executing annual growth goals and priorities by being intuitive, resourceful, thoughtful, diplomatic, and action-oriented.
Meeting Coordination: Prepare for meetings, including creating agendas, note taking, meeting summarization and distribution. Coordinate catering with internal/external partners and vendors. Be on-site to oversee all details are executed flawlessly. Work with A/V group for large meetings, providing successful and equitable meeting experience for hybrid meetings.
Event Coordination: Assist with planning and executing internal and external sales events. Coordinate closely with the Events & Experience team on coordinating Sales All-Hands meetings. Oversee distribution of Tickets to external events such as professional sporting events.
Expense Management: Process expense reports and manage budgets related to the SVP's activities.
Travel Arrangements: Book travel for the Sales Leaders and other team members as needed.
Special Projects: Take on additional tasks and special projects as needed by sales leadership, including light research, submission for internal rewards, assisting with organizing community events and more.
Training and Onboarding coordination and support: Assist new team members with the new hire and onboarding process. Support Operations team with learning and development training for the Sales department.
Presentation/Document support: Provide light edits and updates to presentations and spreadsheets for sales leaders and direct reports, maintain organized, easily accessible files and materials to ensure efficient retrieval.
Internal/Team Communications: Provide draft communications (emails, memos) on behalf of sales leaders. Provide ongoing updates to Sales Division related to company or departmental activities, deadlines, news and updates.
Worcester Office Coordination: Oversee company's physical presence in Worcester, ensuring proper continuity by communicating with BCBSMA real estate professionals (as necessary); order supplies as needed.
This role is open to candidates local to our Worcester, MA office and does have some in-office expectations.
We're Looking for:
Exceptional Organizational and Time Management Skills: Manage multiple priorities, meet deadlines, and maintain a high level of organization. Be able to anticipate future requirements and plan ahead.
Strong Communication Skills: Excellent written and verbal communication skills, including the ability to communicate effectively with diverse audiences.
Technical Proficiency: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and other relevant software; skilled at creating impactful PowerPoint presentations, collaborating seamlessly across Teams and Zoom, exploring AI and automation tools to streamline and improve upon recurring tasks.
Discretion and Confidentiality: Be trusted with handing sensitive information with discretion and maintaining confidentiality.
Problem-Solving Skills: Can identify and solve problems proactively and creatively. Takes pride in finding the best ways to streamline work and improve performance (project planning, developing systems that work better, etc.).
Relationship Building: Skilled at building and maintaining strong relationships with internal and external stakeholders.
Professional Presence: Demonstrates exceptional professionalism during all interactions with internal leaders, external partners, stakeholders and more. Represents the SVP and is consistently polished, confident and respectful.
Proactive & Anticipatory: Can anticipate needs, spot potential issues before they arise, and keep priorities on track with timely reminders and follow-ups for sales leader.
Growth Mindset: Embraces learning and growth, exploring new tools and technology -including AI -to enhance efficiency, and eagerly take on new challenges and responsibilities
What You Bring:
Minimum of 5-7 years of executive level administrative and business experience
BS/BA or equivalent experience preferred
LI-HYBRID
Minimum Education Requirements:
High school degree or equivalent required unless otherwise noted above
LocationWorcesterTime TypeFull time
Hourly Range: $36.05 - $44.06
The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.
This job is also eligible for variable pay.
We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
WHY Blue Cross Blue Shield of MA?
We understand that the confidence gap (https://www.theatlantic.com/magazine/archive/2014/05/the-confidence-gap/359815/) and imposter syndrome (https://www.braintreepayments.com/blog/overcoming-imposter-syndrome/) can prevent amazing candidates coming our way, so please don't hesitate to apply. We'd love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It's in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.
As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting our Company Culture (https://careers.bluecrossma.org/us/en/culturepage) page. If this sounds like something you'd like to be a part of, we'd love to hear from you. You can also join our Talent Community (https://careers.bluecrossma.org/us/en/jointalentcommunity?applyType=JTC) to stay "in the know" on all things Blue.
At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work (https://careers.bluecrossma.org/us/en/how-we-work) " Page.
Voted as the highest in member satisfaction among Massachusetts commercial health plans by JD Power , Blue Cross Blue Shield of Massachusetts is a community-focused, tax-paying, not-for-profit health plan headquartered in Boston. We have been a market leader for over 75 years, and are consistently ranked among the nation's best health plans. Our daily efforts are dedicated to effectively serving our 2.8 million members, and consistently offering security, stability, and peace of mind to both our members and associates.
Our Commitment to You
We are committed to investing in your development and providing the necessary resources to enable your success. We are dedicated to creating a refreshing and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path. We take pride in our diverse, community-centric, wellness-focused culture and believe every member of our team deserves to enjoy a positive work-life balance.
Blue Cross Blue Shield of Massachusetts is an Equal Employment Employer - veterans/disability. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or expression, or any other characteristics protected by law.
Blue Cross Blue Shield of Massachusetts will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with Blue Cross Blue Shield of Massachusetts's legal duty to furnish information.
