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Account Rep

Kelly Services • Wisconsin, Wisconsin • 1h ago

Job Title: Account Representative

Location: Pleasant Prairie, WI

Pay: $18.00 per hour

Position Type: Fulltime

Position Summary:

Arvato is seeking a dedicated Account Representative for our Pleasant Prairie, WI location. This role is responsible for maintaining contact with both internal and external customers, providing requested information, and ensuring seamless communication between the customer and internal teams. The Account Representative ensures that all special customer requirements are executed precisely and efficiently.

Key Responsibilities:

Ensure data integrity of all shipments

Handle client-specific cases and escalate as needed

Fulfill Proof of Delivery (POD) requests

Manage resolution of reclamations

Communicate effectively and manage escalations

Review and adhere to Statements of Procedures (SOPs)

Support service providers with inventory management

Job Requirements:

Minimum 2 years of work experience

SAP and Salesforce experience (preferred)

Proficient in Microsoft Word and Excel

Strong verbal and written communication skills

Ability to work independently and within a team in a fast-paced environment

Excellent time management and multi-tasking skills

Flexibility to work overtime as required

Must show initiative and adaptability

Physical Demands & Work Environment:

Must be able to lift, push, or pull up to 50 lbs.

Ability to stand and walk for extended periods

Frequent standing, reaching, stooping, and bending

Work in a manufacturing environment

Security & Compliance:

Adhere to company information security and confidentiality policies

Follow data protection guidelines and compliance procedures

Report security incidents promptly

Use company resources ethically and comply with all codes of conduct

To Apply:

Please submit your application and resume- Kelly is an Equal Opportunity Employer.

Note:

This job description is intended to provide an overview of the responsibilities, skills, and working conditions associated with this role. It is not exhaustive and may be modified as necessary.

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here (https://www.mykelly.com/help-support-working-with-kelly-us/#Benefits) for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

Get a complete career fit with Kelly ® .

You're looking to keep your career moving onward and upward, and we're here to help you do just that. Our staffing experts connect you with top companies for opportunities where you can learn, grow, and thrive. Jobs that fit your skills and experience, and most importantly, fit right on your path of where you want to go in your career.

About Kelly

Work changes everything. And at Kelly, we're obsessed with where it can take you. To us, it's about more than simply accepting your next job opportunity. It's the fuel that powers every next step of your life. It's the ripple effect that changes and improves everything for your family, your community, and the world. Which is why, here at Kelly, we are dedicated to providing you with limitless opportunities to enrich your life-just ask the 300,000 people we employ each year.

Kelly is committed to providing equal employment opportunities to all qualified employees and applicants regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, age, marital status, pregnancy, genetic information, or any other legally protected status, and we take affirmative action to recruit, employ, and advance qualified individuals with disabilities and protected veterans in the workforce. Requests for accommodation related to our application process can be directed to the Kelly Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment. Kelly participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

Kelly Services is proud to be an Equal Employment Opportunity and Affirmative Action employer. We welcome, value, and embrace diversity at all levels and are committed to building a team that is inclusive of a variety of backgrounds, communities, perspectives, and abilities. At Kelly, we believe that the more inclusive we are, the better services we can provide. Requests for accommodation related to our application process can be directed to Kelly's Human Resource Knowledge Center. Kelly complies with the requirements of California's state and local Fair Chance laws. A conviction does not automatically bar individuals from employment.

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