Sales Coordinator

Insight Global • Kohler, WI • 3h ago

Job Description

Insight Global is looking for an Associate Sales Coordinator to support one of our client's Distribution and Channel Partners! This resource will be responsible for supporting purchase orders via data-entry, order processing, order creation/management, customer communication/support, and working within SAP to maintain an updated inventory and see to the timely delivery of orders. The first 1-2 months of the role will involve a training portion, in which the Associate Sales Coordinator will get up to speed on SAP, company products and parts, and everything else needed to succeed. Following that, they will be responsible for processing orders and customer support. Following that, they will be responsible for creating/managing orders, and additional responsibilities based on level of comfortability and need. Daily tasks could include:

Manage assigned portfolio of customers (distributors, direct leaders, national accounts or governmental accounts)

Research and investigate customer inquiries (utilizing online part catalogs, drawings, warranty systems, and others)

Effectively manage order entry and processes

Effectively manage open line items and open order report

Support On-Time-Delivery department metric

Manage invoicing issues and pricing errors

Run reports on agreed upon schedule

Daily email/phone communication with customers

SAP usage to achieve tasks

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

Strong computer literacy, particularly within MS Office (Outlook, Excel, etc. -- no V-lookups or Pivot Tables necessary)

1+ Year in a customer-facing role, or role with an emphasis on customer service

Professional communication skills, both written and verbally

Self-starter, able to work without constant supervision, good collaborative skills

Attention-to-detail - able to accurately and efficiently enter data/PO information - SAP experience

Bachelor's degree

Retail or eCommerce experience

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