IT Network/System Specialist

City of Leavenworth • Leavenworth, KS • 3h ago

This job was posted by https://www.kansasworks.com : For more information, please see: https://www.kansasworks.com/jobs/13520295

Position Title: IT Network/Systems Specialist

Department: City Managers Office

Division: Information Technology

FLSA: Exempt

Retirement: KPERS

Effective Date: April 1, 2024

GENERAL PURPOSE

This position provides support to the Director of Information Technology and all users of the City of

Leavenworth KS. This position will ensure the stable operation of the computer networks and department

applications to include planning, developing, installing, configuring, maintaining, supporting, upgrading

and optimizing all network hardware, software, and communication links. Analyze and resolve end user

hardware and software computer problems in a timely and accurate fashion, and provide end user training

where required.

SUPERVISION RECEIVED

Works under the general supervision of the Director of Information Technology.

SUPERVISION EXERCISED

Generally none.

ESSENTIAL DUTIES AND RESPONSIBILITIES

(Duties listed below do not include all tasks which may be performed.)

? Installs, configures, and maintains organizations computer networks and systems.

? Installs and maintains network file servers and network operating systems.

? Ensures the managed backup service completes daily and maintains system documentation.

? Performs all software updates to the servers located in City data centers.

? Performs local and remote testing.

? Performs all functions required to prepare and install microcomputers and related equipment, including

connections to the data communications network.

? Prepares and installs software and peripheral devices.

? Diagnoses and resolves software problems.

? Responsible for the oversight of preparing and coordinating the sending of equipment out for repair.

? Responsible for the oversight of ordering and inventorying spare parts, including the stripping of

surplus equipment for usable parts.

? Evaluates requests for microcomputer services, develops alternate proposals, and recommends new

applications.

? Assists in the development of proposals for the procurement of information technology systems and

services.

? Monitors the help desk application, close tickets timely.

? Diagnoses problems with network equipment and performs equipment repair or upgrades when

appropriate. Installs and configures network equipment to update or fix hardware or software issues.

? Installs, configures, and maintains multi-user software to be accessed from file servers.

? Administers and maintains end user accounts, permissions, and access rights using active directory and

other tools.

? Installs, configures, and maintains network cabling and other networking equipment such as hubs,

switches, and UPS.

? Oversees installation, configuration, maintenance, and troubleshooting of network connected end-user

hardware, software, and peripheral devices

? Manages security solutions, including firewall, anti-virus, etc. Updates virus protection software to

keep data and communications protected.

? Assists with maintenance of VOIP phone system.

? Assists users in maintaining the Citys cellular and land line phone systems.

? Monitors computer systems to improve network performance for computer systems and networks.

? Communicates networking issues to employees and management, especially in training new users.

? Fixes software and hardware configuration issues for users on-demand or from inspection of the

systems.

? Operates other information technology related equipment such as scanners, printers, plotters, graphics

equipment, etc.

? Performs miscellaneous functions as required, including (but not limited to) calling vendors to

report/resolve problems, assisting with demonstrations and site preparations, assisting in changing

microcomputer location and assisting electricians in determining necessary wiring changes.

? Documents all work processes.

? Performs other related duties as assigned.

PERIPHERAL DUTIES

? Serves on various employee or other committees as assigned.

MINIMUM QUALIFICATIONS

Education and Experience:

(A) Graduation from high school education or GED equivalent.

(B) A minimum of four years of computer systems experience with intermediate/advanced experie

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