Dispute Analyst

Aston Carter • Raleigh, NC • 1h ago

Dispute Analyst | 12 month Contract | RTP, NC

Summary:

A Dispute Analyst manages and resolves disputes between Cisco and its customers or partners. Specialize in handling disagreements or conflicts related to financial transactions, billing discrepancies, or other issues arising during the order-to-cash operations. Timely resolution is critical to minimize the impact on cash flow.

Description:

Managing disputes globally related to sales tax, true-ups, and withholding tax

Manage incoming disputes: Manage incoming disputes from email and other sources to ensure timely resolution

Investigate disputes: Review relevant documents, such as invoices, tax documents, contracts, and correspondence, to determine the root cause and validity of the dispute

Collaborate with stakeholders: Work with collectors, sales, tax, CLO, finance, and other external parties to drive resolution

Analyze cases to determine whether the dispute is deemed valid or invalid

Submit credit requests into the required systems to generate needed credits/debits/write-offs

Respond to requests: Communicate to collections the outcome of dispute validation or request for further information for investigation

Timely resolution of disputes raised by partners/customers

Communicating with customers: Contacting customers by phone, email, or mail to communicate the status of their dispute or obtain further information

Requirements:

Ability to collaborate and influence stakeholders across organizations at all levels to resolve cross-functional issues

Extremely detail-oriented with strong analytical skills

Excellent written and verbal communication skills

Proficient in MS- Office (Excel and Word)

Relevant dispute analyst experience

Preferred knowledge of having worked on ERPs such as Oracle, Integrated Collections Management System (ICMS), and HighRadius

Bachelor's degree in Accounting/Finance

Min 2-3 years of related work experience required

Job Type & Location

This is a Contract position based out of Raleigh, NC.

Pay and Benefits

The pay range for this position is $30.00 - $32.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a hybrid position in Raleigh,NC.

Application Deadline

This position is anticipated to close on Mar 29, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

Similar Jobs

Customer Success DMS Manager

RELX INC • Raleigh, NC • 5min ago

Management & Administrative

Position Overview We are seeking a strategic and analytical Customer Success Manager to lead a team of four Customer Success Consultants responsible for trial enablement, post-sale training, and long-term adoption of our...

5min ago

Go to Apply

Weekend Hospice RN

Gentiva • Raleigh, NC • 12min ago

Hospital & Medical

Overview Sign-on Bonus Available Lead with Heart. Be the Difference. Transform End-of-Life Care. Join our company, where every day is an opportunity to deliver personalized, meaningful hospice and palliative care to pati...

12min ago

Go to Apply

AI Development Analyst - 6211338

Accenture • Raleigh, NC • 32min ago

Accenture Flex offers you the flexibility of local fixed-duration project-based work powered by Accenture, a leading global professional services company. Accenture is consistently recognized on FORTUNE's 100 Best Compan...

32min ago

Go to Apply

Sr Forward Deployed Engineer

Cayuse Holdings • Raleigh, NC • 33min ago

IT & Engineering

Overview Job Title: Sr Forward Deployed Engineer (Sr. FDE) Location: Remote / USA Type: Independent Contract (Contractor / Non-Employee) Start Date: ASAP Pay Rate: $75/hr - $90/hr 1099 or corp to corp Travel: Up to 25% A...

33min ago

Go to Apply

Product Development Engineer - Powertrain Calibration

Ford Motor Company • Raleigh, NC • 1h ago

IT & Engineering

We made history and now we work to transform the future - for our customers, our communities and our families. You'll see your work on the road every day, helping people move freely and pursue their dreams. At Ford, you...

1h ago

Go to Apply

Controller

Aston Carter • Raleigh, NC • 1h ago

Finance, Accounting & Banking

Controller | 3 month contract | Raleigh, NC The Controller is responsible for overseeing the financial close process and ensuring the accuracy and integrity of financial reporting. This role manages and provides oversigh...

1h ago

Go to Apply

Sr Product Mgr - Internal AI Product Operations

RELX INC • Raleigh, NC • 2h ago

Do you thrive on orchestrating programs that unlock product momentum?Do you enjoy turning strategy into crisp execution, removing friction so teams can deliver customer value? LexisNexis is launching a company-wide Embed...

2h ago

Go to Apply

HYBRID - CUSTOMER SERVICE ASSOCIATE IV

TE Connectivity • Fuquay-Varina, NC • 3h ago

Management & Administrative

HYBRID - CUSTOMER SERVICE ASSOCIATE IV Posting Start Date: 3/13/26 At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable and more connected worl...

3h ago

Go to Apply

CRNA - Full Time Staff

Cone Health • Cary, NC • 6h ago

Hospital & Medical Sponsored

Sign-on bonuses up to $100,000 with a 4-year work commitment • New compensation packages at the 90th percentile based on national survey data • APP Center of Excellence opening in fall 2026 • Tuition reimbursement • 401(...

6h ago

Go to Apply

Full Time CRNA

Cone Health • Cary, NC • 6h ago

Hospital & Medical Sponsored

Your Practice. Your Way. Competitive Pay. Robust Benefits. • Sign-on bonuses up to $100,000 with a 4-year work commitment • New compensation packages at the 90th percentile based on national survey data • 40 days of annu...

6h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.