Senior Cash Management Operations Specialist

Maine Employer • Portland, ME • 1h ago

This job was posted by https://joblink.maine.gov : For more information, please see: https://joblink.maine.gov/jobs/1317643

**Northeast Bank is a full-service community bank and a national commercial real estate lender with offices in Maine, Massachusetts, New York, and California. We are looking for motivated and talented individuals who want to make an impact in a growing company that cares about its employees, customers, and the communities it serves. Northeast Bank provides competitive compensation and benefits, generous PTO, and a hybrid work environment dependent on the role. If you are looking for a growing organization that prioritizes its employees, we encourage you to apply.

POSITION SUMMARY:** The Senior Cash Management Operations Specialist is a member of the Deposit Services team supporting the banks efforts and providing quality control. Ownership in areas of operational expertise including but not limited to: Cash Management Services, Wires, Digital Banking for both consumer and business, ACH and other electronic banking tasks. This position will be required to contribute and advocate for efficiency within the department as well as the banking centers and business banking teams. Responsible for the validity of the banks customer data on the bank systems and ensuring all deposit account documentation follows Federal and State regulations and bank policy.

RESPONSIBILITIES:

Maintain awareness of and adherence to banks compliance requirements

and risk management concepts, expectations, policies, and procedures and apply them to daily tasks

Individually participates in identifying, measuring, monitoring,

controlling, and mitigating departmental and enterprise-wide risks

Deliver high level, consistent service within the companys standards

of expectations

Ensure all work is completed in a timely manner and communicate

issues which puts work outside of the normal expectations

Participates, encourages, and promotes process improvements and

efficiency changes on behalf of the department

Self-motivated and strong organization/time management skills

Ability to work independently

Actively support on bank projects, actively participating as a

matter expert in their respective area of knowledge

Ensures that electronic banking/cash management requests are

processed and completed according to established policies and procedures, such as but not limited to, ARP, Wires, ACH, RDA, Account Analysis, Sweeps,

Reviews and maintains Business Internet Banking documentation both

internal procedural documents and external customer facing documents which can be procedural, or compliance related

Oversight and control of the administration of Banno, RDC, ACH,

Wire, Bill Pay, and other business/consumer online banking tools

Maintains a current knowledge and understanding of ACH/NACHA rules

Prepares for and supports various internal and external audits and

risk assessments

Maintains confidential customer information

Successfully pass technical and regulatory examinations by the

company

KNOWLEDGE, SKILLS AND ABILITIES:

Strong organizational and time management skills

Effective oral and written communication skills

Attention to detail

Strong analytical and problem resolution skills

Ability to multi-task and manage expectations

Ability to work independently as well as in a team environment

Proficiency on Microsoft Word and Excel

High degree of confidentiality required

Ability to follow directions and meet deadlines

Associate degree or 3-5 years in relevant experience

Working knowledge of the Banks applications supporting customer

information preferred

AAP, APRP, NCP certification preferred

PHYSICAL DEMANDS AND CONDITIONS:

Ability to work flexible hours.

Must be able to occasionally lift-up to 25lbs.

Consistently operates a computer and other office machinery such as

calculators, copy machine and printers.

Northeast Bank is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, national original, veteran status and any other classification protected by Law. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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