Lab Computing Specialist

TEKsystems • Indianapolis, IN • 1h ago

Overview:

The Lab Desktop Support Specialist provides technical support for end users working in lab and research environments. This role ensures reliable operation of desktops, laptops, lab instruments, specialized software, and supporting infrastructure. The ideal candidate has strong troubleshooting skills, experience supporting scientific or technical environments, and the ability to work hands-on with users in fast-paced, compliance-driven settings.

Key Responsibilities:

Provide day-to-day desktop support for users in laboratory and research environments

Troubleshoot hardware, software, OS, and connectivity issues (Windows, macOS, lab-specific devices)

Support installation, configuration, and maintenance of lab PCs, peripherals, and scientific instruments

Maintain and update lab systems, including patching, imaging, and inventory tracking

Configure and support lab-specific applications and instrument control software

Collaborate with scientists, technicians, and IT teams to ensure systems meet operational and compliance requirements

Escalate complex issues to engineering or vendor support when necessary

Maintain documentation for lab systems, procedures, and troubleshooting workflows

Ensure adherence to security and compliance standards (GxP, FDA, ISO, or company-specific policies)

Support network connectivity and device integration within lab environments

Assist with onboarding and offboarding activities, including device setup and access provisioning

Participate in lab equipment lifecycle management, including upgrades and replacements

Required Qualifications:

2-4+ years of desktop support experience, ideally in a lab, biotech, pharma, manufacturing, or R&D environment

Strong knowledge of Windows OS; familiarity with macOS is a plus

Experience with imaging tools (SCCM, Intune, MDT, or similar)

Understanding of lab instruments, control software, and drivers

Ability to troubleshoot hardware, peripherals, and network issues

Excellent customer service, communication, and multitasking skills

Ability to lift, move, and set up equipment as required

Preferred Qualifications:

Experience in a regulated environment (GxP, GLP, GMP)

Familiarity with ticketing systems (ServiceNow, Jira, Remedy, etc.)

Basic understanding of networking fundamentals

Experience supporting scientific applications or instrument vendors (e.g., Agilent, Waters, Thermo Fisher)

CompTIA A+, Network+, or related certifications

Work Environment:

Onsite role with frequent hands-on work in lab and R&D spaces

May require periodic off-hours support for urgent issues, maintenance windows, or lab operations

Job Type & Location

This is a Contract position based out of Indianapolis, IN.

Pay and Benefits

The pay range for this position is $25.00 - $30.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Indianapolis,IN.

Application Deadline

This position is anticipated to close on Mar 21, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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