Counter Sales Associate

JR Balsan Inc. • Downingtown, PA • 7h ago

This job was posted by https://www.vermontjoblink.com : For more information, please see: https://www.vermontjoblink.com/jobs/1348582

Johnstone Supply is looking for a driven individual to join our counter teama high-energy, attention-to-detail candidate who can engage with customers with the highest level of customer service.\ \ \ RESPONSIBILITIES\ The responsibilities of the Counter Sales Associate include, but are not limited to:\ \ Customer Service

Greet customers and assist them in locating the products they need

Answer questions about HVAC products, prices, availability, and

usage

Handle customer inquiries and concerns in a professional and timely

manner

Provide recommendations and guidance to customers based on their

specific requirements

Provide accurate information regarding the availability of in-stock

items

Sales Support

Process sales transactions accurately using the POS system

Generate new and repeat sales by providing product and technical

information promptly

Calculate and quote process, discounts, and applicable taxes

Upsell additional products or services to customers

Follow up on sales leads and inquiries to generate additional

business

Technical Assistance

Assist customers with technical questions or issues related to HVAC

products

Refer complex technical inquiries to TSA

Administrative Tasks

Maintain accurate records of sales transactions, customer

interactions, and inventory movements

Assist with general administrative duties such as filing, data

entry, and phone/email correspondence

Inventory Management

Monitor stock levels and communicate replenishment needs to

management

Assist in stocking shelves and organizing inventory

BENEFITS

Competitive pay

Competitive medical, dental, vision, and prescription insurance

coverage

Bonus

Earn PTO hours immediately

Paid holidays

Opportunities for development

401K with a company match

QUALIFICATIONS\ \ Required

A high school diploma or equivalent is required

Strong communication and interpersonal skills

Attention to detail and ability to multitask in a fast-paced

environment

Proficiency with computers and different software programs

Must be able to bend, stand reach, pull, lift, and carry items up to

75 pounds

Preferred

2 + years of experience in customer service or sales

Desired

HVAC industry experience

Johnstone Supply -The Balsan Group\ Johnstone Supply, The Balsan Group is a leading family-owned HVAC-R Distributor in Pennsylvania, Maryland, Massachusetts, Maine, Vermont, New Hampshire, and New York that is rapidly growing.\ \ We differentiate ourselves from other suppliers by offering innovative ordering options, rush delivery, fast Will Call pick-up, and expert-led technical training. business advice and support, warehouse design and management services, and much more!\ Core Values

Hungry

Humble

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