Sr. Business Analyst Officer - Wheeling, WV

WesBanco Bank, Inc • Independence, OH • 2h ago

Back Sr. Business Analyst Officer

51-8534

Multiple Locations Apply X Facebook LinkedIn Email Copy Location This position is 100% remote within the Bank's footprint. Employee will work full time remote outside of a WesBanco location (may occasionally attend in person meetings, although primary functions of the role are performed remotely). Market Wheeling Work Hours per Week 37.5 Requirements Bachelor's Degree in technology or another related field, or equivalent combination of education and experience required. Minimum five years experience in banking, technology, or another related field required. Strong knowledge of customer and user system experiences required. Advanced technical skills are not required; but knowledge of system components and user experience is highly required. Experience supporting digital banking, electronic banking, commercial online banking including mobile apps required. Experience with deposit and/or loan operations required. Experience with ACH payments, including knowledge of National Automated Clearing House Association (NACHA) file layout and rules required. Must demonstrate experience with leading successful technology projects as well as working with various business lines to achieve optimal results. Experience in creating business requirements, test plans, project plans and other technology project related documentation desired. Job Description SUMMARY: Technology is at the center of all products and services we offer to our customers; and the alignment of these technical solutions with the needs of the business lines is paramount to the success of WesBanco. The Sr. Business Analyst Officer is responsible for bridging the gap between the changing needs of our external and internal customers and the ever-advancing technological solutions that support those needs. Each Sr. Business Analyst Officer will ultimately oversee their assigned business areas and application(s) to ensure that we are fully leveraging technology to efficiently and effectively meet the user needs. ESSENTIAL DUTIES AND RESPONSIBILITIES: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Consults with key stakeholders to determine business objectives and success factors. Collaborates with business area to collect, analyze and evaluate information related to business systems. Documents business requirements, functional requirements, and design specifications. Coordinates with the application analyst counterpart to document technical requirements. Analyzes and manages new and existing system utilization by the end user. Assists in the development of training materials to ensure proper usage and highest optimization of the applications. Serves as an expert in business system solutions in alignment with assigned business area. Serves as a liaison between the assigned business area and third-party vendors and Information Technology (IT) resources. Makes system recommendations and other solution suggestions to meet customer needs and/or improve processes. Monitors system deliverables to ensure business needs are met successfully and within agreed upon timeframes. Assists in troubleshooting problems within the business application solution set and engages IT and third-party vendors as needed. Fosters strong relationships with supporting vendors, IT teams, and supported business area. Opens and tracks support tickets and feature requests. Responsible for the work effort within assigned applications d

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