Customer Sales & Serv Rep

Applied Industrial Technologies, Inc. • Bedford, OH • 3h ago

` Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement? Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks. Just some of the things you'll be doing on a daily basis:

Assist customers by phone and in person at our facility

Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts

Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction

Process quotes, take orders and provide post-order service

REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: 6 months of customer service experience preferred Excellent telephone, and written skills, including English grammar Ability and desire to learn new systems and processes quickly Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine High school diploma or equivalent Valid driver's license and clean driving record (MVR) SAP / ERP experience, preferred but not required Some knowledge of industrial distribution products and hydraulics, preferred but not required Attention to detail, accuracy, ability to multitask, sense of humor Ability to lift up to 50 lbs. SALARY & BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance. Benefits: Here is just some of what we have to offer:

Base salary and bonus opp

Similar Jobs

Account Manager

Stanley Black and Decker • Berea, OH • 1h ago

Management & Administrative

Account Manager Berea, OH, United States Come build something that matters. It takes great people to achieve greatness. People with a sense of purpose and integrity. People with a relentless pursuit of excellence. People...

1h ago

Go to Apply

Senior Account Executive (RapidScale)- Hybrid Cloud & Professional Services - Mi

CCI CORPORATE SERVICES INC • Cleveland, OH • 1h ago

Management & Administrative

At RapidScale, exceptional technology is powered by exceptional people. We deliver secure, reliable managed and advisory services across private, public, and hybrid clouds, helping organizations innovate, adapt, and grow...

1h ago

Go to Apply

Director, Program Management and Capability Development

Spartronics • Cleveland, OH • 1h ago

Management & Administrative

Spartronics Description: Spartronics is a U.S.-based manufacturing partner specializing in complex electronics and electromechanical assemblies for the aerospace & defense, medical device, industrial, and semiconduct...

1h ago

Go to Apply

Director, Program Management and Capability Development

Spartronics • Strongsville, OH • 1h ago

Management & Administrative

1h ago

Go to Apply

Sr. Business Analyst Officer - Wheeling, WV

WesBanco Bank, Inc • Independence, OH • 2h ago

Management & Administrative

Back Sr. Business Analyst Officer 51-8534 Multiple Locations Apply X Facebook LinkedIn Email Copy Location This position is 100% remote within the Bank's footprint. Employee will work full time remote outside of a WesBan...

2h ago

Go to Apply

Sales Account Manager

ULINE INC • Lakewood, OH • 2h ago

Management & Administrative

Cleveland, Ohio Sales Account Manager Uline, a name millions of businesses across North America know and trust, is looking for an experienced Sales Account Manager to build our growing Cleveland, Ohio market. Your role o...

2h ago

Go to Apply

Sales Manager (Part Time) - 24H210

Carter's/OshKosh • Aurora, OH • 2h ago

Management & Administrative

If you are a CURRENT Carter's employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter's C areers. As a Part Time Sales Manager, you will be the...

2h ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Medina, OH • 2h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

2h ago

Go to Apply

Sales Manager (Part Time) - 24H210

Carter's/OshKosh • Mayfield Heights, OH • 2h ago

Management & Administrative

2h ago

Go to Apply

Service Solutions Consultant

AVI-SPL • Cleveland, OH • 3h ago

Management & Administrative

Description WHO WE ARE AVI-SPL is a digital enablement solutions provider who transforms how people and technology connect to elevateexperiences,create new value, and enableorganizations to thrive and grow. We are the la...

3h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.