ADMINISTRATIVE ASSISTANT 1

Idaho Division of Human Resources • Coeur D Alene, ID • 8h ago

The mission of the Idaho Industrial Commission is to fairly administer the Idaho Workers' Compensation Law.

If you have previously applied for a position, select Reset/Forgot Password and follow the prompts to access your account. For additional assistance, refer to the Candidate Guide located under Candidate Resources on the State of Idaho Careers page.

NOTICE: Applications will be accepted through 11:59 PM MST on the posting end date. If you are a current or temporary State of Idaho employee you MUST apply through your internal Luma account.

The Idaho Industrial Commission is looking for an Administrative Assistant 1 in the Coeur d'Alene field office . This position performs a wide variety of secretarial functions in the Rehabilitation Division Coeur d'Alene Field Office. Employees in this classification are typically delegated the authority to coordinate non-routine secretarial and clerical activities.

Example of Duties:

Provide Rehabilitation Support to the Industrial Commission Rehabilitation Division's Field Consultants who are responsible for providing vocational rehabilitation services to injured workers

First point of contact with the parties involved in the workers' compensation system i.e. claimants, medical providers, sureties, employers, and attorneys

Create and maintain the rehabilitation case files

Research, analyze and compile accurate case information by independent contact with sureties, medical providers and claimants

Utilize specialized case management software to prepare correspondence, and edit case note entries for correct grammatical and professional communication of information

Work as a team to assure that timely and professional rehabilitation services are provided

Minimum Qualifications:

Good knowledge of: Typically met by at least a year of experience in each of the following areas.

Office support functions including word processing, filing, composing a variety of business documents and front office reception duties

Gathering and compiling data

Balancing and coordinating a workload for multiple projects

Preferred Qualifications:

Experience aiding a manager, supervisor, and/or field consultant by interpreting, applying and explaining complex information such as regulation, policies or services

Experience answering a business telephone using knowledge of business telephone procedures and etiquette

An understanding and/or willingness to learn medical terminology

Good time management/prioritization skills

Why Join Our Team?

· Participation in one of the Nation's best state retirement systems (PERSI (https://www.persi.idaho.gov/members-1) )

· Access to excellent medical, dental, and vision (https://ogi.idaho.gov/benefits-plans/) plans

· Eligible for Public Service Loan Forgiveness (PSLF)

· 11 paid holidays a year

· Paid parental leave for new parents

· Generous sick and vacation leave that begins accruing on your first day

· Optional 401(k) and 457 retirement savings plans

· Basic life insurance for you and your family

· Wellness programs and resources available 24/7

·Ongoing career development opportunities

EEO/ADA/Veteran

The State of Idaho is committed to providing equal employment opportunities and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws.

The State of Idaho is committed to access and reasonable accommodation for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) 334-2263 (TTY/TTD:711), or email ada.coordinator@dhr.idaho.gov.

Preference may be given to veterans who qualify under state and federal laws and regulations.

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