Customer Service Representative

TEKsystems • Spokane Valley, WA • 15h ago

A well-established, Washington-based credit union is seeking a Customer Service Representative to join its growing team. This is a long-term opportunity offering stability, career development, and the potential to transition to remote work after meeting performance expectations.

This role is ideal for individuals who are passionate about helping others, delivering exceptional service, and building strong, lasting relationships in a member-focused environment.

What You'll Do

Provide outstanding service that promotes deep and lasting member relationships

Answer general inquiries and perform account maintenance via phone and email

Consistently meet or exceed key performance and quality metrics

Research and resolve member concerns efficiently with guidance from leadership

Take ownership of issues, set clear expectations, and ensure timely follow-up and resolution

Identify opportunities to recommend relevant products, services, and promotions that add value for members

Maintain working knowledge of policies, procedures, and applicable regulations

Perform additional duties as assigned to support team objectives

What We're Looking For

Previous customer service experience (call center or financial services experience is a plus)

Strong communication, problem-solving, and interpersonal skills

Professional, reliable, and member-focused approach

Why This Opportunity Stands Out

Long-term, stable position with clear growth and advancement opportunities

Supportive leadership and structured training

Opportunity to work remotely after successfully completing the initial onsite phase

Meaningful work helping members achieve financial confidence

Job Type & Location

This is a Contract to Hire position based out of Spokane Valley, WA.

Pay and Benefits

The pay range for this position is $19.50 - $19.50/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Spokane Valley,WA.

Application Deadline

This position is anticipated to close on Mar 21, 2026.

h4>About TEKsystems:

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Similar Jobs

Logistics and Materials Associate-Absolute Aviation - Cheney, WA

Wencor Group • Cheney, WA • 13h ago

Management & Administrative

Back Logistics and Materials Associate-Absolute Aviation 26-265 Cheney, Washington, United States X Facebook LinkedIn Email Copy Company Wencor Group LLC Employment Status Full-Time Career Level Entry Level Job Descripti...

13h ago

Go to Apply

Client Services Representative

MECHANICS BANK • Spokane, WA • 1d ago

Management & Administrative

Mechanics Bank is currently searching for a Client Services Representative to join our team. Here at Mechanics Bank, we value connection, partnership, long term relationships and working together in person. This role wil...

1d ago

Go to Apply

Commercial Sales Manager

AutoZone, Inc. • Rathdrum, ID • 1d ago

Management & Administrative

Job Description The Commercial Sales Team at AutoZone plays a pivotal role in driving growth across our professional customer base. Focused on delivering quality parts, reliable service, and dedicated support, this team...

1d ago

Go to Apply

Commercial Sales Manager

AutoZone, Inc. • Coeur D Alene, ID • 1d ago

Management & Administrative

1d ago

Go to Apply

Operations Manager - Spokane, WA

WM • Spokane Valley, WA • 2d ago

Management & Administrative

I. Job Summary This role is responsible for Onboarding, Developing, Coaching, Mentoring, and Performance Management of all drivers and helpers. Establish and maintain positive relationships with all front-line employees....

2d ago

Go to Apply

Sales Consultant

Sysco • Coeur D Alene, ID • 2d ago

Management & Administrative

Are you an experienced Sales Professional, Restaurant Manager, Culinary Manager or Chef looking for career development opportunities? Join Sysco's World Class Sales Team and explore all the benefits and perks. Why you sh...

2d ago

Go to Apply

Service Team

Panda Restaurant Group, Inc. • Spokane Valley, WA • 2d ago

Management & Administrative

Join us as a Service Team Associate We're looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work environment with team...

2d ago

Go to Apply

Secretary I

Kootenai County • Coeur D Alene, ID • 2d ago

Management & Administrative

This job was posted by https://idahoworks.gov : For more information, please see: https://idahoworks.gov/jobs/2508662 Prosecuting Attorney Office Secretary I Are you a detail-oriented multitasker with an interest in the...

2d ago

Go to Apply

Lead Customer Service Rep

Wheatland Bank • Spokane, WA • 2d ago

Management & Administrative

About The Role Our growing financial institution is seeking a Lead Customer Service Represenative to be an integral part of our Downtown Spokane Branch. This position provides supervisory support to the Teller team while...

2d ago

Go to Apply

Regional Sales Manager

Zimmer Biomet • Spokane, WA • 2d ago

Management & Administrative

At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient's mobility is enhanced by a Zimmer Biomet produc...

2d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.