Customer Service Representative

ManpowerGroup • Maplewood, MN • 3h ago

Our client, a leading organization in the logistics and export management industry, is seeking a Customer Service Representative to join their team. As a Customer Service Representative, you will be part of the export operations team supporting customer order management and logistics coordination. The ideal candidate will have strong communication skills, attention to detail, and the ability to work independently, which will align successfully in the organization.

Job Title: Customer Service Representative

Location: Maplewood, MN, Remote - near Twin Cities is a plus but not mandatory

Pay Range: $21 - $23/hour

Shift: M-F 8am-5pm (Candidate must work CST schedule)

What's the Job?

Manage customer orders and coordinate with export teams to ensure timely processing

Work with logistics and transportation teams to facilitate movement of goods across borders

Prepare and review export documentation to comply with international trade regulations

Utilize enterprise systems such as SAP, Oracle, and Salesforce for order processing and reporting

Provide excellent customer service by addressing inquiries and resolving issues efficiently

What's Needed?

Minimum of 2 years of customer service experience, preferably in logistics or export management

Proficiency in enterprise systems including SAP, Oracle, Salesforce, and Microsoft Office Suite

Strong analytical, problem-solving, and organizational skills

Excellent written and verbal communication abilities

Bachelor's Degree in Business, Life Sciences, Chemistry, or related field (or extensive relevant experience.

What's in it for me?

Opportunity to work in a dynamic and supportive environment

Remote work flexibility with a focus on work-life balance

Engage in meaningful work supporting international trade operations

Develop skills in logistics, export documentation, and enterprise systems

Be part of a company recognized for diversity and ethical standards

Upon completion of waiting period associates are eligible for:

Medical and Prescription Drug Plans

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

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