POSITION INFORMATION: Position: Visitor Services Supervisor Location: Middlesex Fells Reservation Start Date: 5/24/26 End Date: 10/12/26 (20 Weeks) Work Hours: 40 hours - Shift varies; nights and weekends required # of positions: 1 Salaries are based upon full-time/40 hours worked per week. Work schedules and days off are at the discretion of the Supervisor. This position may require working weekends and/or holidays Please Note: Salary range compensation by hours worked is determined by several factors, including experience, seniority, the agency's budget, and the nature of the role (e.g., short-term contract vs. full-time position). For union positions, salary is determined in accordance with the applicable bargaining unit's salary schedule and governing regulations. For the status changes to short term: Please note, if you are selected for this position and will be working less than 90 days, the position will automatically revert to a short-term position. Our short-term positions are not part of the salary scale that is advertised within this job posting. Should this position revert to a short-term seasonal position (less than 90 days), your salary rate will be discussed with you during the interview phase of the process. Who We Are: The Executive Office of Energy and Environmental Affairs (EEA) seeks to protect, preserve, and enhance Massachusetts' environmental resources and create a clean energy future for all residents. Through the stewardship of open spaces, the protection of environmental resources, and the advancement of clean energy, EEA works tirelessly to make Massachusetts a wonderful place to live, work, and raise a family. ??Our commitment to environmental justice ensures that every resident, regardless of background or location, can live in a safe, clean environment and shares equally in the benefits of the clean energy transition. ?Who We Are as an Employer: At EEA, we create meaningful, inclusive opportunities that empower our employees to make a real difference in shaping the environmental future of Massachusetts. We foster a workplace culture where diversity is valued, innovation is encouraged, and collaboration thrives. Our employees play a vital role in advancing sustainability, environmental justice, and clean energy solutions, ensuring a positive and lasting impact on Massachusetts and its residents. The Massachusetts Department of Conservation and Recreation (DCR) oversees nearly half a million acres of land, making up one of the largest and most diverse state park systems in the country. Our work focuses on nurturing the vital connection between people and the environment by protecting, promoting, and enhancing our common wealth of natural, cultural, and recreational resources for the well-being of all. DCR infrastructure connects people to and through the beautiful landscapes and accessible recreational facilities we care for - strengthening our communities and driving our economy. Our staff strive to build a healthier, more resilient Massachusetts where all residents and visitors can relax, reflect and feel a sense of belonging in our open spaces and public lands. To learn more about DCR, our facilities, and our programs, please visit www.mass.gov/dcr or contact us at mass.parks@mass.gov. Job Opening: The Department of Conservation and Recreation seeks applicants for the position Visitor Services Supervisor at Middlesex Fells Reservation for the summer 2026 season. Statement of Duties and Responsibilities: Under general direction of supervisor, manages the day to day interpretive services programs which include: Assists visitors in with dissemination of information through oral communication, brochures, publications and resource materials. Assists in administration and operations of programs such as the waterfront and beaches, permits, and other activities that are part of the daily operation Assists with coordination and monitoring of education and public outreach programs and activities to the general public and the schools throughout the communities within the local area. Conducts programs for the public about the activities of the Division in the protection and management of the DCR parks and properties. Provides supervision for park interpreters, managing their payroll and schedules. Responds to inquiries from school systems, teachers and the general public on matters related to the Division and its programs and activities. Maintains liaison with other state and federal agencies on matters of mutual agency and mission interests. Performs related duties in attendance and arrangement of meetings, seminars. Attends meetings and conferences, maintain records and prepare reports as needed. Coordinates with other staff to confer with management and other Division personnel to determine program needs and arrange the delivery of appropriate services to meet identified needs. Assists with delivery of services to local residents, officials and students on environmental education and related subjects. Preferred Qualifications Course work in environmental science, environmental education or related field. Experience with public speaking. Effective oral and written communication skills. Graphic arts. Computer related skills. First consideration will be given to those applicants that apply within the first 14 days. Minimum Entrance Requirements: Applicants must have at least (A) two years of full-time, or equivalent part-time experience, administering, supervising or conducting interpretive, educational or recreational programs in a public, non-profit or private agency, or (B) any equivalent combination of the required (A) experience and the substitutions below. Substitutions: I. A Bachelor's degree with a major in park and/or recreation management, natural sciences, environmental education, history, park interpretation or museum management may be substituted for the required (A) experience. Special Requirements: None. Comprehensive Benefits When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. Job: Community and Social Services Organization: Department of Conservation & Recreation Title: *2026 Seasonal Visitor Services Supervisor (Middlesex Fells Reservation) Location: Massachusetts-Stoneham-4 Woodland Road Requisition ID: 2600024B
