Academic Advisor

Empire State University • New York, New York • 4h ago

Location: Various Locations, NY Category: Professional Posted On: Mon Mar 9 2026 Job Description:

Empire State University seeks multiple experienced and dedicated Academic Advisors to provide online academic advising services to our undergraduate and graduate students. As part of an experienced and student-centered advising team, the successful candidates will develop expertise across various advising activities to support our students in advancing their academic, professional, and personal goals. These activities include reviewing students' goals, transcript reviews, and course recommendations in alignment with program requirements, cultivating relationships with assigned students, referring students to appropriate university resources, integrating career service resources, and helping students build academic degree programs that align with their stated goals. Strong collaboration skills, a growth mindset, and a desire to be part of a leading online university committed to student access and success are essential for any successful candidate.

Specific job duties may include:

Manage an active caseload of advisees, participating in proactive outreach and advisement throughout advisees' time at the university.

Develop and maintain mastery of the university's academic program requirements, policies, and procedures.

Work closely with students to identify options that support a student's academic, professional, and intellectual goals whenever possible.

Undergraduate advisors will work with students enrolled in associate and/or bachelor's degree programs, while graduate advisors will support students enrolled in master's degree programs.

Develop an understanding of and guide students through identifying university-level prior learning that may be eligible for academic credit, following established university procedures.

When appropriate, teach sections of the university's course on Educational Planning to one's assigned advisees/mentees where applicable by program.

Promote and engage in the application of best practices, including data-driven improvements.

Collaborate and share expertise with various university offices to advance holistic student support initiatives.

Participate in regularly scheduled meetings for department updates, team building, professional development, governance, and university development.

Job Requirements:

Required Qualifications:

Master's Degree from a regionally accredited US university or comparable non-US university.

A minimum of 2 years of professional experience in the higher educational setting with a role specific to academic advisement or student development.

Excellent and effective communication and organizational skills.

Ability to work within a collaborative academic environment with faculty and staff from multiple departments.

Desire and skills to engage with undergraduate learners in online settings, including both synchronous and asynchronous communication modes.

Desire to work with Military-affiliated students.

Preferred Qualifications:

Knowledge of adult learning, learning technologies and online pedagogies.

Experience working in an online environment.

Experience with computer databases and web-based communications platforms, including Banner, CRM, or other data management and tracking tools.

Previous college teaching experience.

Experience working with graduate students.

Prior experience working effectively with faculty, staff, and students from diverse linguistic, cultural, and socioeconomic backgrounds.

Special Information:

Occasional travel, as well as evening and weekend hours, may be required to fulfill departmental, divisional, and university-wide commitments.

Applicants must be currently authorized to work in the United States on a full-time basis. VISA sponsorship is not available for this position.

SUNY Empire provides employees with robust remote and flexible work options to meet the needs of students, faculty, and staff in a dispersed work environment.

Additional Information:

Rank/Salary: Academic Advisor, SL3 / $57,500-60,000, dependent upon experience and qualifications.

We are pleased to offer our employees an excellent benefit package which includes NYS health insurance, free dental and vision, competitive retirement options, and generous vacation, sick and holiday accruals; and a strong emphasis on work-life balance. We also offer professional-development activities for professionals and support staff.

SUNY Empire is an AA/EEO/ADA employer. The University actively seeks applications from women, veterans, individuals with a disability, members of underrepresented groups or anyone that would enrich the diversity of the University. SUNY Empire is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal educational opportunity, employment, and access to services, programs, and activities, without regard to an individual's race, color, national origin, religion, creed, age, disability, sex, gender identity, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, military status, domestic violence victim status, or criminal conviction. Employees, students, applicants, or other members of the university community (including but not limited to vendors, visitors, and guests) may not be subjected to harassment that is prohibited by law or treated adversely or retaliated against based upon a protected characteristic.

SUNY Empire provides reasonable accommodations for applicants with disabilities, veterans, or wounded warriors where appropriate. If you would like to request a reasonable accommodation for any part of the application and hiring process, please contact the Office of Human Resources at (518) 587-2100.

In accordance with the Title II Crime Awareness and Security Act, a copy of our crime statistics is available upon request by calling (518) 587-2100. It can also be viewed online at our Safety and Security website (https://sunyempire.edu/about/safety-security/jeanne-clery-act/annual-safety-security-report.html) .

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