About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
We are seeking a highly analytical and technically skilled Software Engineer II to join our team. This role is ideal for someone with deep experience in HCM integrations for benefits, interface analysis, and system troubleshooting-particularly within SAP SuccessFactors, SAP Employee Central Payroll, SAP CPI, Helix, and other HR platforms.
As a key contributor, you will support and enhance the connectivity between HR, payroll, benefits, and legal systems through robust interface design and job scheduling. You'll work closely with internal teams and external vendors to ensure seamless data exchange, system reliability, and compliance.
Location
This is a work from home position within the US.
The Main Responsibilities
Primary Responsibilities
HR, Benefits, Payroll & Legal Interface Analyst
Investigate and resolve system interface issues with a strong focus on root cause analysis and effective problem-solving
Analyze complex data sets and ensure seamless integration across HR, finance, legal, and external vendor systems
Collaborate with internal HR teams, external vendors, and cross-functional departments to maintain and enhance system connectivity
Translate functional business requests to technical design documents
Translate technical program to user testing needs
Recommend system enhancements to improve operational efficiency and troubleshoot and resolve interface-related issues to ensure reliable data flow
Translate business requirements into technical specifications, including secure transport protocols.
Implement and maintain robust data security and confidentiality controls.
Maintain integration calendars and monitor job execution daily.
Provide ongoing system support and training to internal users.
Daily production support troubleshooting
Partnership in Benefits Enrollment changes and impact on Payroll and Vendor Integrations
Job Scheduling & Monitoring
Manage and monitor HCM-related job schedules, primarily involving integrations with:
SuccessFactors Employee Central
Employee Central Payroll
S/4
Helix
External vendors and internal applications
What We Look For in a Candidate
Expertise in system interface design and data integration methodologies.
Strong understanding of data structures and database correlations.
Familiarity with HRIS data structures and business processes (e.g., employee lifecycle, payroll, benefits).
Exceptional analytical and problem-solving skills.
Clear and confident communication abilities, both verbal and written.
Technical skills in:
SAP SuccessFactors
Employee Central Payroll
SAP HCM systems or Other HCM Platform
SFTP and file transfer protocols
SAP CPI / SAP Integration Suite
Success Factors Integration Center
Helix
Employee benefit plans
Team-oriented, adaptable, and self-driven.
Qualifications
Minimum 5 years of experience in interface analysis or a related role.
Proven success in managing and delivering technical projects
Compensation
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges
$67,703 - $90,270 in these states: AL AR AZ FL GA IA ID IN KS KY LA ME MO MS MT ND NE NM OH OK PA SC SD TN UT VT WI WV WY
$71,088 - $94,784 in these states: CO HI MI MN NC NH NV OR RI
$74,474 - $99,297 in these states: AK CA CT DC DE IL MA MD NJ NY TX VA WA
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
Benefits (https://jobs.lumen.com/global/en/benefits-statement)
Bonus Structure
Requisition #: 341526
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Privacy Notice
Lumen is committed to protecting the privacy and security of personal information collected during the recruitment and hiring process. Our Privacy Notice explains how we collect, use, disclose, and protect applicant information, as well as how individuals may request access to or deletion of their personal data.
To review Lumen's Privacy Notice, please visit:
https://jobs.lumen.com/global/en/privacy-notice
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
