IT Applications Intern (Fall 2026)

Hendrickson • Canton, OH • 8h ago

Job Description Position Purpose: Assist team with data preparation and cleansing for migration to QAD 2016 ee and QAD EAM systems from iSeries (AS400) and iMaint, monitor and complete help desk tickets (Tier 1) for end-user support and troubleshooting of software applications, create and update work instructions, project scopes, etc., and assist with routine tasks. Essential Functions:

Data preparation and cleansing

Monitor, research and complete help desk tickets for end-user support and troubleshooting

Create and update user guides, manuals, work instructions, test scripts, etc.

Participate in user acceptance testing for new applications and enhancements

Gather requirements for new applications or enhancements to create project scopes and supporting documentation

Development and modification of SQL queries and/or stored procedures

Bug-fixing within internal applications

Assist team with other projects and tasks as needed

Education and Training:

Current studies in the field of Information Technology

Minimum Qualifications

Current studies in the field of Information Technology

Strong customer-service orientation

Strong understanding of SQL

Basic understanding of Object-Oriented Programming, preferably C#, VB.NET

Familiarity with HTML, HTML5, CSS, CSS3, JavaScript

Above average communication skills, written and verbal - attention to detail is a must

Proficient in MS Office/MS 365 (Word, Excel, PowerPoint, Teams, Outlook, OneNote, etc.)

Ability to work independently and as part of a team

Physical Demands

Ability to travel to division and plant sites as required (limited to none).

Frequent sitting, work at computer for extended periods of time.

Environmental Conditions

Office setting.

Exposure to cold data rooms where equipment is located.

Plant floor environment requires the wearing of protective equipment.

Behavioral Traits

Strong verbal, written and interpersonal skills.

Must exhibit the highest professionalism, self-initiative, enthusiasm, and work ethic.

Customer service skills: Ability to demonstrate patience and understanding when helping users of IT services.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or other characteristics protected by law. Benefits We offer a full complement of benefits that include medical, dental, and vision insurance; life, travel, and disability insurance; a flexible spending account; 401K plans; a pension plan; paid holidays and vacation. We also offer financial assistance programs if you decide to adopt a child or want to pursue further education. We have a comprehensive wellness program and an Employee Assistance Program, that supports individuals in the proactive management of their overall health and wellness. Apply here: https://www.aplitrak.com/?adid=YmJnZW5lcmljLjIwNTMwLjEwNTA4QGhlbmRyaWNrc29uY29tcC5hcGxpdHJhay5jb20

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