At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.
Job Description
U.S. Bank is seeking a senior, execution focused leader to drive the practical adoption, scaling, and value realization of artificial intelligence across its Payments: Consumer and Small Business (PCS) organization . This role sits within PCS CAO team and is accountable for translating AI ambition into measurable business outcomes-improving growth, risk outcomes, client experience, and operational efficiency. -focused leader to drive the practical adoption, scaling, and value realization of artificial intelligence across its
This is not an advisory role. The leader will own delivery , partner deeply with product, technology, risk, operations, and finance, and ensure AI capabilities are deployed safely, compliantly, and at scale across various parts of the PCS line of business.
This role will also be accountable for driving other select high value broad transformative initiatives. This role will function as a thought leader to influence business leaders to rethink their organizational structure and workflows. This leader will be required to challenge the status quo and drive re-imagining full processes and then leveraging AI to drive truly material transformation.
Key Responsibilities
AI Delivery of PCS-Specific AI Use Cases
Own the end-to-end execution of AI use cases across PCS: Identify use cases with problem definition, gain investment commitments, drive execution and track results through well aligned and well understood OKRs.
Translate PCS business priorities into an actionable AI delivery roadmap aligned to P&L, risk, and client experience objectives.
Build strong relationships with internal partners and external vendors to identify the optimal speed to market leveraging resource and skills availability, both internal and external.
Delivery of high priority transformative initiatives
Own transformation effort to challenge status quo and drive re-imagining full processes which subsequently will leverage AI to drive truly material transformation.
Work with Payments executive leadership to ensure timely execution of key strategic initiatives.
Be the connective tissue to ensure AI considerations are included in long term work force strategy while rethinking holistic organizational structure and workflows.
L eadership & Influence
Lead a high-performing?cross-functional team?of execution focused individuals to help drive initiatives forward to deliver business outcomes
Foster a culture of innovation, experimentation, and measurable impact across product and engineering teams.
Partner with PCS Product, Technology, Operations, Marketing, Risk, Compliance, and Finance leaders to influence without direct authority.
Act as the single point of accountability for AI execution within PCS, coordinating across enterprise AI, data, and platform teams as needed.
Governance, Risk & Responsible AI
Ensure AI solutions meet U.S. Bank's standards for model risk management, data governance, security, privacy, and regulatory compliance.
Operationalize responsible AI principles within PCS, balancing innovation with safety, explain ability, and control.
Prepare the business for regulatory scrutiny related to AI-driven decisioning in payments and financial services.
Value Measurement & Change Enablement
Define success metrics and track realized value from AI initiatives (revenue lift, cost reduction, cycle-time reduction).
Drive change management, adoption, and capability uplift across Payments teams.
Build repeatable execution patterns so AI becomes a core operating capability, not a series of one-off efforts.
Basic Qualifications
Bachelor's degree, or equivalent work experience
15 or more years of experience, including leadership of large, complex programs/initiatives with high impact with direct and indirect leadership responsibilities
Preferred Skills/Experience
10+ years of experience in Financial Services and/or Banking
Ability to lead and execute on large initiatives spanning a line of business
Knowledge and experience with AI platforms
Knowledge and experience with data strategy for Payments
Knowledge and experience of AI operational models
Proficient in portfolio management, financial/budget management, roadmap planning
Exceptional executive communication and reporting skills
Expert in relationship management, problem-solving and conflict resolution skills
Proven ability in collaborating across teams and driving to business outcomes
If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants (https://careers.usbank.com/global/en/disability-accommodations-for-applicants) .
Benefits:
Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:
Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
Review our full benefits available by employment status here (https://careers.usbank.com/global/en/benefits/us) .
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program (https://careers.usbank.com/verification-of-eligibility-for-employment) .
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $170,255.00 - $200,300.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.
