Company Description
About AbbVie
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas including immunology, oncology and neuroscience - and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on LinkedIn, (https://www.linkedin.com/company/abbvie/) Facebook, Instagram (https://www.instagram.com/abbvie/) , X (https://twitter.com/abbvie) and YouTube. (https://www.youtube.com/user/AbbVie)
Job Description
The Manager, Marketing Operations Material Review facilitates the management of Advertising & Promotional materials as they pertain to the U.S. Commercial MRP (Material Review Process).
The Manager, Marketing Operations Material Review Ensures:
Facilitation of cross-functional team (Medical, Regulatory, Commercial, Legal, Compliance, others) review and approval of:
Advertising materials
Promotional materials
Sales Training materials
Promotional Labeling materials
Leads management of cross functional team members and advertising agencies
Open communication of material status with cross-functional team members and advertising agencies
Tactical support and project timeline oversight of materials through MRP
Lead consultant and trainer on the MRP, supporting to all team members responsible for uploading and approving materials
Timely review of all promotional, non-promotional materials through U.S. Commercial, Medical reviewers, Regulatory reviewers, and other key stakeholders
Additionally, provide key leadership for:
Management and development a staff of project managers
Holds self and team accountable for results
Serves as a mentor and coaches others on the MRP
Proactively provides consulting, expertise and MRP process training to cross-functional team members
Evaluates and updates processes to adapt to a changing environment and to optimize efficiencies
Coordinating logistics to ensure timely production, fulfillment and shipment of materials
Provides Leadership for innovative solutions to project hurdles
Develops a strong knowledge of customers' goals and priorities, partners to support those objectives
Process Management:
Lead the review for promotional and non-promotional materials that are routed through the MRP
Perform "Final Sign-off" on material submissions uploaded into Veeva
Validate that the metadata / review tier aligns with the submitted materials
Determine if legal/compliance is required
Determine if Editorial Quality Check is required
If additional reviewers are not aligned with the selected review tier, tag additional reviewers and update review tier as necessary
Ensure sources files are uploaded into the Veeva for production vendors
Validate back-end approvals prior to routing material to Regulatory Affairs for Office of Prescription Drug Promotion (OPDP) submission
Oversee release of approved material for distribution
When material withdrawal is required, inform inventory vendors
Initiate production of updated package inserts
Identify promotional material that needs inventory updates and Initiate inventory update process
Proactively looks for and leads ways to improve agility by streamlining and simplifying internal processes and drives implementation of process changes
Strong understanding of Agency and Printer process. Offering guidance and leadership to commercial team members and agencies as it relates to printing processes
Cross-Functional Team Meetings:
Project manages a team of 10 to 20 cross-functional team members
Schedule, manage and facilitate formal concept review requests, schedules live review meetings to resolve and discuss reviewer comments (i.e., Tier 1 reviews, Formal Concept Reviews
Creates and communicates weekly review team meeting agendas
Prioritize and schedule any additional live meeting requests (e.g., exceptions, revise & resubmits) as needed
Schedule and facilitate weekly live prioritization meetings with business owners
Review dashboard within Veeva to understand upcoming volume of materials being planned for submission
Act as a neutral facilitator in project discussions, summarizes team agreements and maintains required documentation of discussion outcomes.
Leads discussion on projects that didn't go well to identify learnings and improvement opportunities
Leads team discussion on metrics; evaluates and provides opportunities for improved agility
Maintain a positive, energetic, and engaged attitude and approach to work under times of stress
Demonstrates strong good understanding of the brand(s) supported
Communication:
Attend brand and tactical planning meetings to understand upcoming workload
Send material status notifications through MRP
Work closely with Compliance to address identified issues, as needed.
Notify Fulfillment Center, Business Owner or Interactive Agency of material status
Develop, maintain, and track process metrics, communicating results to all stakeholders.
Provide regular updates to relevant stakeholders on the health of the advertising and promotional review and approval process.
When an existing piece is updated / changed, run report to identify in-market materials that are impacted and need to be updated / expired - alert Business Owners
Consistently communicates timely and accurate information and project progress to project owners
Identifies project bottlenecks and brings cross-functional team members together to resolve issues
Leads the development of solutions and contingency plans to facilitate business success
Develops best practices/lessons learned and shares with the business to enhance team success
Proactively leads ongoing communication with project owners / vendors to ensure that project timelines are aligned with business needs and expectations
Key Skills:
Advanced project management skills, highly proficient at balancing competing priorities
Ability to forecast, prioritize, multitask, and manage multiple jobs in a fast-paced, rapidly changing environment
Capable of making informed, data-driven decisions under tight deadlines
Advanced understanding of data analytics, and measurement
Strong interpersonal skills with the ability to collaborate well with others
Ability to quickly learn, adapt to, and comply with business needs, policies, and guidelines
Experienced in risk mitigation, issue resolution, and seeing the big picture
Demonstrated leadership for identifying, applying, and socializing lessons learned
Qualifications
Basic:
8+ years Project Management or equivalent experience
Subject matter expert in understanding the material review process and associated policies and systems
Strong expertise in Veeva
Experience in print and digital formats
Preferred:
Bachelor's Degree in Business Management, Science, Education, Communication or related
Experience in pharmaceutical industry
Knowledge and prior experience in marketing, and communication or advertising agency experience
Lead or participate in a product launch initiative
Ability to understand marketing campaign messaging for assigned brand; recognizes inconsistencies in campaigns
Working knowledge of Adobe Acrobat; MS Word, MS Excel, MS PowerPoint and Veeva PromoMats
Possesses ability to learn and adapt to other software tools as necessary
Additional Information
Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law:
The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.
We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.
This job is eligible to participate in our short-term incentive programs.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company's sole and absolute discretion, consistent with applicable law.
AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives and serving our community.? Equal Opportunity Employer/Veterans/Disabled.
US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html
US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:
https://www.abbvie.com/join-us/reasonable-accommodations.html
Salary: $USD - $USD
