Welcome to Love's! We are looking for a Senior Technology Project Manager to lead complex technology initiatives from inception to delivery, ensuring alignment with business value and strategic goals for the Supply Chain organization. This role requires expertise in project management methodologies, stakeholder engagement, and emerging technologies, including Artificial Intelligence (AI). This individual will apply proven project management techniques relevant to the project and team performing them, whether that be in a 'waterfall', agile or hybrid approach. As a senior level role, this person will also be responsible for coaching others in the practice of project management/scrum methodologies. Applicants must be legally authorized to work in the United States. We do not provide sponsorship for employment visas now or in the future.
Job Functions:
Project Leadership & Delivery
Manage end-to-end lifecycle of supply chain & merchandising technology projects, from planning through deployment and post-implementation review
Define project scope, objectives, and success criteria in collaboration with stakeholders and aligned with supply chain and business goals
Develop and maintain detailed project plans, budgets, and resource allocations
Ensure projects are delivered on time, within scope, and within budget
Assess and mitigate risks related to technology implementation
Leverage project management tools (Azure Dev Ops, Aha!, MSProject, etc.) to document, track, and report on project progress and outcomes and facilitate overall planning
Ability to manage multiple projects effectively and efficiently across teams, technologies and business areas
Identify the best project management approach to use depending on the team and nature of the project
Partner closely with solution implementation partners and determine how to adapt and consolidate methodologies to work with Love's
Technology Implementation & Optimization
Oversee implementation of supply chain systems, data, and integration platforms
Coordinate with external partners, technology, and supply chain teams to ensure seamless system integration and data flow
Leverage AI to improve project management functions, reporting, and risk management
Identify opportunities for improving project flow, documentation, and communication
Implement hybrid and innovative approaches to delivering value throughout a project, bridging planning and execution at speed and scale
Stakeholder Engagement & Communication
Partner with supply chain leaders, subject matter experts, and technology teams to ensure alignment and adoption of technology solutions
Communicate project status, risks, and benefits to leadership and cross-functional stakeholders
Build strong relationships with key stakeholders and subject matter experts to earn their trust, confidence, and respect.
Preparation and presentation of project status/progress reports to various audiences, focusing on appropriate content for the audience
Effectively conduct meetings spanning multiple teams on complex matters
. Mentorship & Project Team Development
Act as a mentor, coach, and facilitator to build self-organizing, high-performing project teams
Proactively remove obstacles to ensure teams remain focused and productive
Define clear roles and responsibilities for all project team members, fostering accountability and ownership
Guides the team in the setting of realistic objectives for delivery timeframes and continually manages project expectations with team and stakeholder in a traditional waterfall approach, Kanban, or Agile/sprint delivery cycles
For any agile project - facilitate scrum ceremonies - Sprint planning, grooming, daily stand-ups, sprint demo, retrospectives and feature planning. Maintain team capacity, burn-downs, key metrics and dashboard reporting
For any waterfall project - facilitate necessary meetings, resource/capacity models and planning, maintain project plan in appropriate tool by relevant project phase, reporting and stakeholder communication
Demonstrates continuous improvement and encourages other team members to do the same
Continuously broadens capabilities to effectively apply Project Management /Agile techniques and improve coaching and mentoring skills
Experience and Qualifications:
Bachelor's degree required
Certified Scrum Master (CSM) or Project Management Professional (PMP) Certifications preferred
Minimum of 7 years technology project management experience, preference in supply chain focused initiatives
Agile methodology experience, including Scrum and Kanban
Project management expertise, leading large scale, complex and high value projects
SKILLS
Soft Skills:
Ability to lead cross-functional teams and influence stakeholders
Clear and concise communication and reporting to executive sponsors and team members
Ability to prioritize and manage numerous competing demands in a high stress environment
Works independently and able to make decisions quickly when necessary and quickly identify risks and escalation needs
Strong interpersonal skills
Hard Skills:
Proficiency with project management tools (Azure DevOps, MSProject, Aha!, etc.)
Ability to build or determine requirements for project dashboards and reporting
Budget and cost control experience
Work Environment:
Prolonged sitting, some bending and stooping
Eye strain (screen use)
Operation of a computer keyboard and calculator
Occasional lifting up to 25 pounds
Typical Physical Demands:
Requires normal range of hearing and vision
Additional hours may be necessary
Possibility for travel based on project needs
Our Culture:
Fueling customers' journeys since 1964, innovation leads the way for this family-owned and operated business headquartered in Oklahoma City. With nearly 40,000 team members, travel stops are the core business along with products and services that provide value for professional drivers, fleets, traveling public, RVers, alternative energy and wholesale fuel customers. Giving back to communities and an inclusive workplace are hallmarks of the award-winning culture.
Love's is an Equal Opportunity Employer. Veterans encouraged to apply.
Job Category: Information Technology
EOE-Protected Veterans/Disability
