Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of integrity, respect, accountability and excellence, we use leading science and technology to move fiber-based packaging forward.
Our IT Solutions organization is transforming how we work at Smurfit Westrock. We partner and align with our businesses to deliver innovative solutions that:
Deliver Transformation value
Address specific business challenges, integrate processes, and create great experiences
Connect our work to shared goals that propel Smurfit Westrock forward in the Digital Age
Imagine how technology can advance the way we work by using disruptive technology
We are looking for forward-thinking technologists who can accelerate our focus areas, such as building stronger foundational technology capabilities, reducing complexity, employing digital transformation concepts, and leveraging disruptive technology.
Location and/or Business/Division Details (if applicable)
Title - Lead Analyst, IT Solutions (SCM Planning)
Location - Sandy Springs, Atlanta, GA
The Opportunity
Supply Chain Planning IT Team is seeking a Lead Analyst to drive and participate in technology transformation initiatives that primarily support supply chain functions in a manufacturing environment. Acting as a vital part of the digital transformation journey, this role involves close collaboration with Business, IT Engineering and technology teams to implement, and sustain the Supply Chain management suite of technology applications.
This role will serve as a trusted partner, advisor, and thought leader on the future state technology landscape (ERP, SCM Planning application and legacy systems environment), and systems implementation.
This position will be responsible for system configuration, solutioning, solution architecture, designing Data architecture, data modelling, running simulations, solvers and related SCM technology capabilities leveraging o9 platform and related supply chain planning applications.
How you will impact Smurfit Westrock:
As a Lead Analyst in Supply Chain Planning IT, you will be instrumental in configuring, optimizing, and scaling our o9 digital planning platform to enhance forecast accuracy, supply responsiveness, and inventory efficiency across a global manufacturing network. Your contributions will directly enable data-driven decision-making and operational excellence in the following ways:
Platform Configuration
Configure o9\u2019s Demand Planning, Supply Planning, IBP, MEIO and related processes and workflows to align with Supply Chain business requirements.
Design Attribute-Based Hierarchies, Time Bucket Profiles, Aggregation/Disaggregation Rules for multi-level planning (SKU, plant, region
Develop custom planning logic using o9\u2019s planning solvers and scripting tools (Python, R).
o9 Data Model & Planning Engine Design
Build master data structures (products, locations, customers) and key figures (demand signals, capacity constraints).
Optimize pegging rules, supply allocation strategies, and exception management workflows for real-time adjustments.
Configure Scenarios for what-if analysis (e.g., demand spikes, supply disruptions).
Integration and Data Requirements
Design & build data pipelines using Palantir or related technologies to integrate and synchronize o9 with ERP systems, Order to Cash, Logistics and Manufacturing execution systems like SAP ECC and external data sources.
Validate data quality through o9 SSIS database and similar tools, troubleshoot integration errors in collaboration with IT teams.
Scenario Management & Analytics
Develop interactive dashboards using o9\u2019s KPI Engine to track forecast accuracy, service levels, and inventory turnover.
Configure exception alerts for stockouts, excess inventory, and production, Supply chain bottlenecks.
Testing, Validation, and Support
Execute unit testing, integration testing, and UAT for o9 configurations, ensuring alignment with business requirements.
Resolve post-go-live issues via ServiceNow tickets and provide Level 2/3 support for planners.
Documentation & Training
Create technical playbooks for configurations, including data mappings, calculation logic, and user permissions.
Train regional planners on o9\u2019s Tag UI, Workflow Designer, and Scenario Manager through hands-on workshops
Business Partnership & Digital Enablement
Serve as a trusted advisor to supply chain planners, translating business needs into technical solutions within o9.
Conduct hands-on training and workshops on o9\u2019s Tag UI, Workflow Designer, and Scenario Manager for regional and global teams.
Collaborate with cross-functional teams to drive continuous improvement in planning processes and system adoption.
Lead design and development of data models and architecture to support supply chain planning functions
Partner with business and technology teams to define requirements for Supply Chain planning, provide thought-leadership for business partners in design process, prioritization, and acceleration of delivery of information, while collaborating with IT partners to optimize the technical solution to meet business needs.
Translate complex business needs into actionable data strategies and solutions
What you need to succeed:
Bachelor\u2019s degree in data Analytics, Information Systems, or related field; advanced degree preferred.
Minimum 10 years' work experience
3+ years configuring o9 IBP/S&OE/MEIO modules in CPG/FMCG/Retail industries
IBP, SOE (Sales Operation Execution), STD (Short Term Deployment), , and Segmentation Experience required.
2+ full lifecycle implementations of o9 or SAP IBP, including data migration and cutover planning.
Technical Skills:
o9 Platform: IBPL, Model Designer, Workflow Designer, Data Structures including Dimensions, Measures, Graphs, KPI Engine, Version/Scenario Management, IBPL (Integrated Business Planning Language) for custom logic development..
Integration Tools: Integration 3.0 or Similar, Palantir, Snowflake, Talend, Kafka, REST APIs, SAP CPI, Oracle OIC.
Data Modeling: Time-series forecasting, constraint-based supply models.
Analytics: Power BI, Qlik, or o9 native dashboards.
Tools: SQL, ServiceNow
Preferred Experience
Certifications: o9 Solutions, SAP IBP, or Kinaxis Rapid Response.
Exposure to AI/ML-driven demand sensing or control tower frameworks.
Agile/Scrum methodology experience with Jira board management.
Strong Supply Chain background with a passion for data-driven decision-making.
Ability to communicate complex concepts to both technical and non-technical stakeholders.
Collaborative mindset with experience working in cross-functional teams.
Familiarity with predictive analytics, machine learning, or emerging data technologies preferred.
Experience in enterprise-scale data environments preferred.
Experience transforming large volumes of data using analytics tools
Skilled at extracting detailed data from ERP systems and reconciling inconsistencies across sources.
Ability to design processes outside the ERP to address data gaps or collaborate with source system owners to implement improvements.
Collaborate with project managers to document issues, risks, action items, and project team decisions from project meetings.
Work with cross-functional teams, IT, and business stakeholders to ensure the successful planning and execution of the project.
Support end-user training
Identify and document data requirements needed to enable aligned to-be business processes to support supply chain planning
Analysis of necessary data from sources like ERP systems, Data Lake, Excel sheets, and others. Where data is not available, partner with Smurfit Westrock business points of contact to create missing data elements.
Very good understanding of supply chain planning functions including demand planning, supply planning, Production Planning
Experience with the entire lifecycle of a supply chain planning solution implementation, including business requirement gathering, solution design & build, UAT/SIT, go-live/cutover, and value realization.
Experience using agile methodology to deliver large-scale enterprise implementations.
Experience in integrating multiple ERP systems and implementing an end-to-end supply chain solution
What we offer:
Corporate culture based on integrity, respect, accountability, and excellence
Comprehensive training with numerous learning and development opportunities
An attractive salary reflecting skills, competencies, and potential
A career with a global packaging company where Sustainability, Safety, and Inclusion are business drivers and foundational elements of the daily work.
Smurfit Westrock is an Equal Opportunity Employer. We strive to create and maintain a diverse workforce where everyone feels valued, respected, and included. Smurfit Westrock does not discriminate based on race, color, religion, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other basis protected by federal, state, or local law
Smurfit Westrock (NYSE:SW) is a global leader in sustainable paper and packaging solutions. We are materials scientists, packaging designers, mechanical engineers and manufacturing experts with a shared purpose: Innovate Boldly. Package Sustainably. Guided by our values of safety, loyalty, integrity, and respect, we use leading science and technology to move fiber-based packaging forward.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.
