Writer - Marketing IV

ICONMA, LLC • United States, United States • 1d ago

Our Client, a Software company, is looking for a Writer - Marketing IV for their Remote location. Responsibilities: Communications Systems And Workflows:

Design and maintain scalable workflows across Slack, Google Workspace, and Client-owned tools

Support channel strategy, standards, and usage guidance to improve signal quality and employee experience

Build and maintain operational frameworks, including editorial calendars, intake workflows, production trackers, messaging templates, and process documentation

Improve cross-team handoffs by clarifying roles, timelines, and execution expectations

AI-enabled tooling and automation

Identify and proto@type AI-enabled and agent-based workflows within approved enterprise platforms

Support the integration of automation into existing communications processes to improve efficiency, quality, and consistency

Contribute to the development of a practical roadmap for communications tooling and workflow enhancements

Translate operational needs into executable solutions within existing systems

Content Strategy And Copywriting:

Draft, edit, and refine internal communications across Slack, internal email, executive updates, and program communications

Apply strong copywriting and editorial judgment to ensure messaging is clear, engaging, and aligned to established voice and style

Contribute to decisions about content formats and distribution approaches, including exploration of media, video, Slack apps, and emerging internal channels

Partner with stakeholders to ensure content supports strategic goals and resonates with internal audiences

Analytics And Performance Reporting:

Build structure around existing data sources to enable consistent reporting and performance visibility

Maintain dashboards and reporting views focused on engagement, reach, and operational effectiveness

Analyze trends and performance data to support insights and recommendations for optimization

Support ongoing improvements to measurement approaches without overengineering

Requirements:

5-7+ years of experience in internal communications, communications operations, marketing operations, or a related field

Deep, Hands-On Slack Experience:

Comfortable building and managing channels, workflows, app integrations, governance standards, and execution within enterprise Slack environments.

Strong copywriting and editorial judgment: Able to draft clear, concise, high-impact internal communications across Slack and email without heavy rewriting.

Operational systems thinking: Experience building and maintaining structured workflows such as intake models, production trackers, editorial calendars, and process documentation.

Cross-functional project execution: Demonstrated ability to work across matrixed teams, manage multiple workstreams, and move projects forward without constant oversight.

Analytical fluency: Comfortable working in Google Sheets, organizing data, and translating performance metrics into actionable insights.

Familiarity with AI-enabled workflows and automation tools within enterprise environments

Experience piloting new content formats such as internal video, Slack apps, or emerging internal distribution channels

Building lightweight reporting dashboards and structured performance views

Evolving channel usage standards and governance models

Developing documentation that enables repeatability and scale

Prior experience working at Client

Experience supporting internal communications for large-scale events or global portfolios

Exposure to marketing operations or content operations frameworks

Familiarity with Client-owned platforms beyond Slack

Experience operating in highly visible or executive-facing communication environments

Experience working at Client

Experience working in a global technology company with a diverse, international audience

Why Should You Apply?

Health Benefits

Referral Program

Excellent growth and advancement opportunities

As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

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