HPC Operations Manager

ASRC Federal Holding Company • Mountain View, CA • 5h ago

ASRC Federal InuTeq proudly partners with NASA's High-Performance Computing Services program at Ames Research Center, home to some of the most powerful supercomputers on Earth. Our teams operate four on-site supercomputing systems comprising approximately 17,000 nodes and delivering more than 25 petaflops of performance-enabling groundbreaking research for NASA and its federal partners.

We are seeking a Senior HPC Operations Manager to lead operations for the NASA Advanced Supercomputing (NAS) Division. This role blends people leadership, operational accountability, and technical oversight of large-scale HPC environments, while maintaining close collaboration with NASA stakeholders.

Role Focus ~30% Administrative & People Management~30% HPC Technical & Operational Management~30% HPC Technical Project Management

Key Responsibilities

Administrative & People Management

Lead and manage a multidisciplinary HPC operations team supporting a 24×7 production environment

Establish and reinforce a mission-driven culture emphasizing reliability, accountability, and continuous improvement

Plan and oversee execution of operational initiatives and improvement efforts

Coordinate staffing coverage to ensure continuous operational support

Ensure contractual deliverables are executed according to program objectives and timelines HPC Technical & Operational Management.

HPC Technical & Operational Management

Direct day-to-day operational execution for large-scale, production HPC systems

Set operational priorities to ensure system availability, stability, and performance

Lead operational coordination during system events, outages, and recovery activities

Balance operational risk, performance, and mission needs in coordination with NASA stakeholders

Cluster Management Software & Systems Oversigh t

Provide strategic oversight for cluster management platforms, schedulers, monitoring tools, and automation frameworks

Define standards and operational practices for system configuration and lifecycle activities

Identify opportunities to improve efficiency, reliability, and usability across HPC operations

Ensure consistent operational practices across software stacks and system management processes

Qualifications

Bachelor's degree in computer science, Engineering, or a related technical field

5+ years of experience in government contracting with direct responsibility for:

Managing large technical teams (20+ staff) in 24×7 operational environments

Serving as a primary customer interface and delivering contractual requirements

7+ years of experience supporting High-Performance Computing environments, including ownership of:

Large-scale, production HPC systems comprising thousands of nodes

Operational decision-making, incident response, and outage management

Proven experience maintaining Authority to Operate (ATO) for mission-critical systems, including audit preparation and compliance activities

Demonstrated accountability for HPC operational metrics using monitoring and ticketing systems to improve reliability and performance

Hands-on experience with HPC cluster management software, including system configuration, upgrades, and lifecycle management

Strong project management experience delivering complex initiatives on time and within budget

Experience working with vendors to evaluate technologies and support procurement decisions

Excellent people leadership skills, including hiring, coaching, performance management, and team development

Strong written and verbal communication skills, including responsibility for technical documentation and customer-facing deliverables

Strong organizational and time-management skills with the ability to prioritize competing operational and mission needs

Preferred:

Project Management Professional Certification

A minimum of 10 years as a government contractor

We invest in the lives of our employees, both in and out of the workplace, by providing competitive pay and benefits packages. This position is offering a pay range of $180,000.00 -$205,000.00 depending on experience, seniority, geographic locations, and other factors permitted by law. Benefits offered may include healthcare, dental, vision, life insurance; 401(k); education assistance ; paid time off including PTO, holidays, and any other paid leave required by law.

Job Details

Job Family Information Technology

Job Function Systems Administration

Pay Type Salary

Education Level Bachelor's Degree

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