Customer Service Coordinator

ARAMARK • Fremont, CA • 9h ago

Job Description

The Customer Service Coordinator position is responsible for providing exceptional service to customers in a professional manner. Handle incoming calls with the objective of one-call resolution. Facilitate and resolve issues with discrepancies and/or customer complaints to ensure consistent customer satisfaction. Responsible for auditing company service programs to ensure compliance with 100% follow-up through customer callbacks.

Compensation Data

COMPENSATION: The Hourly rate for this position is $24.00 to $24.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting.

BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation

There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance.

Job Responsibilities

? Demonstrates active, personal, daily involvement, visibility, open-mindedness, and professionalism to Support Services, staff, internal and external customers, and suppliers.

? Maintains required departmental records, reports, and files in accordance with established policies and procedures while obtaining processes and distributing reports in a timely manner.

? Call and process electronic or telephone orders/requests.

? Phones/Customer Service

? Check Market Center general email box

? Prepare ship route for processing (printing, posting)

? Service call back

? Service Dispatch

? Place work order for service calls

? Process refunds

At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.

Qualifications

? 3-5 years of work experience preferred.

? High School Diploma required. Associates Degree preferred.

? MS Office Experience with proficiency in Excel required.

? Strong communication skills.

? Excellent customer service and administrative skills required.

? Ability to develop and maintain a positive working relationship with others.

? Detail oriented, ability to multi-task, with strong organizational skills are required

Education

About Aramark

Our Mission

Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.

At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.

About Aramark

The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .

ARAMARK

Go to Apply

Share this job

Similar Jobs

Account Director SR - National Channel Manager

Lumen • San Jose, CA • 34min ago

Management & Administrative

About Lumen Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up...

34min ago

Go to Apply

A/P Clerk

Penske Automotive • San Jose, CA • 37min ago

Management & Administrative

Penske Automotive Group is looking for an experienced Accounts Payable Clerk to join our team in San Jose, California, and help deliver extraordinary customer experiences. JOIN OUR TEAM At Penske Automotive Group (PAG),...

37min ago

Go to Apply

Software Engineer, Infrastructure Services

Apple • Sunnyvale, CA • 3h ago

Management & Administrative

Role Number: 200648325-3956 Summary Apple is where individual imaginations gather together, committing to the values that lead to great work. Every new product we build, service we create, or Apple Store experience we de...

3h ago

Go to Apply

Specialist Customer Service

ManpowerGroup • Livermore, CA • 9h ago

Management & Administrative

Title: Specialist Customer Service Location: Livermore, CA (100% Onsite) Duration: 6+ Months Pay Range: $23/hr to $27/hr (On W2) Shift Time: 8:30am to 5:00pm We are looking for a "Specialist Customer Service" to join one...

9h ago

Go to Apply

Administrative Assistant IV

ManpowerGroup • Livermore, CA • 10h ago

Management & Administrative

Title: Administrative Assistant IV Location: 6465 National Drive, Livermore, CA 94550-8808 Duration: 12 Months Work Schedule: Monday - Friday | 8:00 AM - 4:00 PM Work Arrangement: 100% Onsite Pay Range: $25 - $29 per hou...

10h ago

Go to Apply

Trade & Supply Chain Consultant

ManpowerGroup • Menlo Park, CA • 10h ago

Management & Administrative

Our client, a leader in the consumer electronics industry specializing in AR/VR products, is seeking a Trade & Supply Chain Consultant to join their team. As a Trade & Supply Chain Consultant, you will be part of...

10h ago

Go to Apply

Supply Chain and Operations Consulting Manager - Utilities

Accenture • Walnut Creek, CA • 10h ago

Management & Administrative

We are: Part of Accenture's Supply Chain & Operations practice, helping Fortune 500 and private-equity-backed clients reinvent how they plan and run their supply chains. Our work sits at the intersection of functiona...

10h ago

Go to Apply

Supply Chain and Operations Consulting- Integrated Planning Manager - Utilities

Accenture • Walnut Creek, CA • 10h ago

Management & Administrative

We are: We are part of Accenture's Supply Chain & Operations practice, helping Fortune 500 and private-equity-backed clients reinvent how they plan and run their supply chains. Our work sits at the intersection of fu...

10h ago

Go to Apply

Supply Chain and Operations Consulting- Integrated Planning Manager - Utilities

Accenture • Mountain View, CA • 10h ago

Management & Administrative

10h ago

Go to Apply

Technical Program Manager II, Data Center Analytics, Cloud Supply Chain

Google • Sunnyvale, CA • 10h ago

Management & Administrative

Technical Program Manager II, Data Center Analytics, Cloud Supply Chain corporatefare_ Google place Sunnyvale, CA, USA Mid Experience driving progress, solving problems, and mentoring more junior team members; deeper exp...

10h ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.