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Job Summary
The Specialist, Xfinity Mobile, Integrated Marketing Communications will assist the Manager and the Customer IMC team in the execution of customer and prospect messaging for Xfinity Mobile and other various lines of business. This role focuses on providing strong support of Xfinity Mobile advertising efforts by ensuring timely and effective delivery of marketing assets and communications.
A key responsibility of this position is to support and manage Original Equipment Manufacturer (OEM) relationships by packaging assets provided by OEM partners and distributing them to key stakeholders in a timely and accurate manner. This role will also assist with campaign coordination and ensure alignment with Xfinity Mobile's brand and business objectives.
The ideal candidate will demonstrate strong organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment while working collaboratively under the guidance of the Manager.
Job Description
Core Responsibilities
Support the development and execution of integrated marketing campaigns for Xfinity Mobile, ensuring alignment with business priorities and lifecycle strategies
Manage OEM partner relationships by packaging and distributing marketing assets to internal stakeholders
Manage end-to-end OEM review and approval process as key internal contact for all OEM related marketing. Facilitates asset sharing and messaging direction between OEMs and internal marketing channel stakeholders (i.e., retail, dotcom, social, CRM, direct mail, paid search, PR) to ensure cobranded creative excellence.
Assist the Manager in coordinating creative development and campaign execution across multiple channels (broadcast, digital, print) in collaboration with internal teams and external agencies
Prepare and maintain campaign briefs and documentation
Manage timelines and deliverables for assigned tasks, ensuring accuracy and adherence to deadlines
Collaborate with internal stakeholders, including legal, product, and divisional teams, under the Manager's guidance to ensure campaign compliance and integration
Help monitor and track campaign performance metrics as directed by the Manager, providing updates and insights
Support the Manager with budget-related activities, including purchase orders and financial tracking
Take on additional projects as needed to assist the Manager and team
Consistent exercise of independent judgment and discretion in matters of significance.
Regular, consistent and punctual attendance. Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
Other duties and responsibilities as assigned.
Requirements
Experience in marketing communications or related field
Strong organizational skills and attention to detail
Ability to manage multiple tasks and meet deadlines
Excellent written and verbal communication skills
Proficiency in Microsoft Office Suite
Ability to work collaboratively and build strong relationships with internal teams and external partners
Employees at all levels are expected to:
Understand our Operating Principles; make them the guidelines for how you do your job.
Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
Win as a team - make big things happen by working together and being open to new ideas.
Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
Drive results and growth.
Support a culture of inclusion in how you work and lead.
Do what's right for each other, our customers, investors and our communities.
Disclaimer:
This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
Skills:
Organizational Agility; Relationship Building; Marketing Campaigns; Creative Marketing; Agency Management; External Partners; Marketing Communications (MarCom)
Base pay is one part of the Total Rewards that Comcast provides to compensate and recognize employees for their work. Most sales positions are eligible for a Commission under the terms of an applicable plan, while most non-sales positions are eligible for a Bonus. Additionally, Comcast provides best-in-class Benefits to eligible employees. We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That?s why we provide an array of options, expert guidance and always-on tools, that are personalized to meet the needs of your reality ? to help support you physically, financially and emotionally through the big milestones and in your everyday life. Please visit the compensation and benefits summary (https://jobs.comcast.com/benefits) on our careers site for more details.
Education
Bachelor's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Relevant Work Experience
2-5 Years
Job Family Group: Marketing