Accounts Receivable Collections Specialist

Aston Carter • Scottsdale, AZ • 2h ago

Job Title: Accounts Receivable Specialist-Collections (B2B)

Job Description

As an Accounts Receivable Specialist, you will play a crucial role in managing and collecting open accounts receivable (AR) balances. You will actively engage with customers to resolve outstanding balances and support branch personnel in achieving collection objectives.

Responsibilities

Actively contact customers to collect open AR balances and update the Get Paid AR collection system with accurate customer information and account statuses.

Respond promptly to customer inquiries, providing assistance or directing them to the appropriate person for resolution.

Reconcile accounts and perform administrative tasks as needed.

Establish and negotiate acceptable payment arrangements and settlements while maintaining a positive relationship with customers.

Counsel customers to find funds to bring accounts current.

Generate and respond to written correspondence professionally and compliantly.

Maintain detailed documentation of customer interactions and arrangements.

Recommend next steps for unresponsive or non-performing accounts.

Conduct skip tracing to locate customers when contact ceases.

Collaborate effectively with salespersons, branch personnel, and team members to resolve accounts.

Search for payments in unapplied cash.

Essential Skills

Experience with collections, accounts receivable, and customer service.

Proficiency in account and cash reconciliations, credit analysis, and collection calls.

Experience in B2B collections, particularly with large accounts.

Ability to multitask and handle high-volume collections.

Proficiency with MS Office (Excel, Word, Outlook).

Additional Skills & Qualifications

Salesforce experience is preferred.

Experience in the construction or manufacturing industry is advantageous.

2+ years of experience in high-volume collections, research, resolution, and de-escalation.

Work Environment

This role is based in an office environment, working collaboratively within a team. Opportunities for growth are abundant as the company continues to expand. While there are currently no bonuses, the company is exploring a points-based recognition system where employees can redeem points for items ranging from pens to vacations.

Job Type & Location

This is a Contract to Hire position based out of Scottsdale, AZ.

Pay and Benefits

The pay range for this position is $22.00 - $24.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Scottsdale,AZ.

Application Deadline

This position is anticipated to close on Mar 6, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

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