Business Systems Analyst- Digital Banking

Insight Global • Phoenix, AZ • 1h ago

Job Description

As a Business Systems Analyst, you will serve as the bridge between business stakeholders and technical teams, ensuring that requirements for the Digital Account Onboarding (DAO) platform are clearly defined, documented, and implemented. You will work hand-in-hand with the Principal Engineer and development teams to translate business needs into functional and technical specifications, validate solutions, and support successful delivery of enhancements and integrations on the Temenos platform.

Collaborate with business sponsors and product owners to elicit, document, and prioritize requirements for DAO features and integrations.

Conduct gap analysis between current and target state processes.

Work closely with Principal Engineer and architecture teams to ensure requirements align with technical design and compliance standards.

Create detailed functional specifications, use cases, and process flows.

Develop test plans and scripts; coordinate UAT with business stakeholders. Validate that delivered solutions meet business objectives and regulatory requirements.

Assist in troubleshooting issues, analyzing root causes, and communicating resolutions to stakeholders.

Maintain comprehensive documentation including requirements, workflows, and change logs. Ensure adherence to governance frameworks and compliance standards.

Act as liaison between business units, engineering teams, and QA to ensure clarity and alignment throughout the project lifecycle.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/.

Skills and Requirements

5+ years as a Business Analyst or Business -Systems Analyst in IT or Financial Services.

Experience with digital banking platforms and onboarding workflows.

o Strong understanding of SDLC, Agile methodologies, and requirements management tools (e.g., JIRA, Confluence).

Excellent analytical and problem-solving skills.

Advanced communication skills for stakeholder engagement.

Familiarity with banking processes (Deposits, Loans, KYC/AML).

Understanding of regulatory compliance (CFPB, OCC, FRB). - Experience with Temenos Journey Manager, Journey SDK, or similar digital banking platforms.

Exposure to integration frameworks and API-based solutions.

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