Job Title: Sales Representative
Pay & FSLA Status: Competitive Compensation, D.O.E. + commission; Hourly non-exempt
Regular Schedule & Shift: Monday - Friday; Day shift
Regular Weekly Hours: Full-time/40 hours per week (overtime as needed)
Paid Time Off (PTO): 80 hours accrued year 1; 120 hours accrued annually after year 1
Paid Sick Time: 40 hours anually
Management Position: No
Branch Location: Weiser, ID
POSITION SUMMARY:
Under the direction of Western Timber Regional Manager the Sales Representative is responsible for prospecting and cultivating new accounts as well as maintaining and growing existing accounts for assigned product categories within their assigned territory. This position functions primarily as an inside sales role, operating from the Weiser, ID office approximately 80% of the time. This position drives revenue growth through proactive outbound calling, inbound lead response, digital communication, order management, and consultative selling conducted via phone, email, and virtual platforms. Limited in-person customer visits and field travel (up to 20% or less) may be required to support key accounts and strategic growth initiatives.
Western Timber, a sister company to OrePac Building Products, is a leading lumber remanufacturing company with two plants in Weiser and Council, ID and a trading office in Coeur d'Alene, ID. We are seeking dynamic individuals who exemplify excellence in quality, trust, value, and service. Our ideal candidate for this position is a results-driven, self-motivated inside sales professional with strong business acumen, exceptional phone and virtual communication skills, disciplined CRM and pipeline management habits, and the ability to build strategic customer relationships while collaborating cross-functionally to drive profitable growth.
COMPENSATION & BENEFITS PACKAGE:
Competitive commission-based compensation.
Medical, dental, and vision insurance up to 70% paid by employer.
FREE Informed Health Line and Health Advocates.
Health Spending Account (HSA) available with up to $1,000 annual employer contribution.
Flexible Spending Account (FSA) available.
FREE Employee Assistance Program (EAP).
FREE life and Long-Term Disability (LTD) insurance.
Short-Term Disability (STD) insurance available.
Accident, Hospital Indemnity, and Critical Illness plans available.
401K with up to 3% employer contribution.
Paid time off (PTO) as specified above.
Paid sick time as specified above.
7 paid holidays annually.
FREE gym membership.
Employee discount.
ESSENTIAL DUTIES & RESPONSIBILITIES:
Develop and execute a strategic plan to grow, cultivate, and build out new business within their category segment in the assigned territory. Responsible for delivering key sales metrics that align with the overall strategic plan. Ensure that both customers and prospects have a detailed understanding of our products through a consultative selling approach, including providing product specifications.
Proactively generate new business primarily through outbound phone calls, email campaigns, virtual meetings, and digital prospecting efforts.
Serve accounts primarily through phone, email, CRM tools, and virtual communication platforms while identifying incremental growth opportunities. Conduct in-person visits selectively to support strategic relationships.
Follow company-prescribed methods of tracking daily activities for later reporting accountability purposes. Maintain accurate CRM records, sales pipelines, call logs, quotes, and follow-up activities to ensure visibility and accountability.
Develop relationships with customers and leverage these relationships to maximize revenue opportunities.
Maintain a clear view of the competitive landscape and the ability to effectively communicate Western Timber value proposition, including but not limited to, effective use of available marketing resources. Assess customers' inventory needs and offer solutions specific to assigned product categories to increase their business with OrePac Building Products. May be required to facilitate conversations with other category Account Executives.
Forecast and report incoming business activity monthly, quarterly, and as required by sales leadership. Includes completing a quarterly business review with the Regional Sales Manager.
Ensure current customer satisfaction by responding quickly and accurately to problems, concerns, or needs.
Maintain a solid knowledge of digital tools to measure results and effectively manage performance of your account base.
Collaborate cross-functionally with sales, operations, supply chain, and support personnel to ensure accurate order execution, inventory alignment, and timely delivery.
REQUIRED SKILLS:
Strong business acumen in regard to sales and knowledge concerning current and possible future industry trends.
Ability to manage a high volume of outbound and inbound sales activity within an office-based environment.
Strong phone presence and ability to build rapport and close sales remotely.
A pro-active, self-motivated, self-starter, action-oriented personality that drives for results.
Ability to foster a collaborative, team-based approach.
Ability to work with a diverse group of people both within the company and in a sales capacity.
Ability to write routine reports and correspondence.
Ability to travel periodically within the sales territory (estimated 20% or less) to support key customer relationships and strategic opportunities.
Ability to apply common-sense understanding to carry out instructions furnished in written, oral, or diagram form.
Commitment to and demonstration of high ethical standards governing professional behavior and interactions.
Proven proficiency in the use of a personal computer accompanied by a strong aptitude for technical applications.
Demonstrated time management and organizational skills.
Demonstrated ability to communicate clearly and concisely in written and verbal formats, including delivering sales presentations, demonstrated capability to develop strong interpersonal working relationships, and work in a team environment.
Ability to speak effectively before groups of customers and/or employees of the organization.
Product familiarity and relevant industry experience is required.
Must be currently licensed to drive a car and must be able to comply with state auto insurance requirements and have a proven safe driving record.
Must be a team player with demonstrated ability to effectively communicate with internal customers.
Strong customer service orientation.
Strong reading and interpretation skills.
Solid math skills, including the ability to perform basic algebra.
Strong analytical and written communication skills. Demonstrated interpersonal communication and political acumen skills. Skill in negotiating (including listening and persuasion skills) to reach compromise among people with different points of view and close sales.
REQUIRED EDUCATION & EXPERIENCE:
3 or more years of sales experience, preferably selling lumber.
Any combination of education, training, or experience that demonstrates the ability to perform the duties of the position will be accepted in place of the education and/or experience requirements listed for this role.
PHYSICAL DEMANDS:
Regularly required to stand, walk, and sit.
Regularly required to see, talk, and hear. Specific vision abilities required by this job include close vision, the ability to adjust focus, and peripheral vision.
Ability to lift files, open filing cabinets, and bend or stand on a stool as necessary.
Occasionally required to lift/move/manipulate up to 50 pounds.
Occasionally required to bend, reach, and climb tall ladders and stairs.
RESOURCES PROVIDED BY EMPLOYER:
The items listed below will be provided by the employer. The employee will be required to comply with all company policies relating to these resources.
Mileage reimbursement available.
Cell phone.
Laptop.
WORK ENVIRONMENT:
This position primarily operates in a professional office environment (approximately 80% of the time), with limited travel to customer sites, lumber yards, or retail warehouse environments as needed.
This position routinely uses standard office equipment such as laptop computers, photocopiers, and smartphones.
The work environment is generally quiet but can be loud in lumber yards and retail warehouse environments.
This position requires travel throughout the assigned territory up to 20% of the time.
DRESS CODE:
All employees are expected to wear clothing appropriate for the nature of Western Timber business and the @type of work being performed. Clothing should be neat, clean, and tasteful.
SAFETY DUTIES & RESPONSIBILITIES:
Report all incidents and accidents to one's immediate supervisor immediately or within 24 hours.
Maintain the work area in a safe and healthful condition.
Report, and whenever possible correct, unsafe working conditions to branch leadership.
Operate vehicles while in the course of employment in a safe and lawful manner.
Provide assistance to reduce or eliminate workplace hazards.
Comply with company drug testing policies and procedures.
Comply with company Personal Protective Equipment (PPE) policies. Western Timber will provide required PPE to employees.
WESTERN TIMBER & OREPAC HISTORY & CULTURE:
Founded in 1983, Western Timber is a specialty wood products wholesale company headquartered in Coeur d' Alene, Idaho with manufacturing facilities and lumber inventory located in Weiser, ID and Council, ID.
Western Timber was acquired by OrePac Holding Company in April 2023. Founded by the Hart family in 1977, OrePac is a family-owned and operated wholesale building materials supplier providing product, sales, and technology solutions to the shelter industry.
At Western Timber and OrePac we value trust, integrity, and a dedication to excellence. That commitment can be found in the services we offer, the quality of the products we provide, and the way we treat our employees and customers. This dedication to our markets has enabled us to make a positive impact on the shelter industry and the communities we serve.
Our vision is to create trusted partnerships by providing quality products and maintaining strong relationships through unmatched service, operations, and logistics. Our mission: Make Complicated Simple.
LEGAL STATEMENTS:
Western Timber provides equal employment opportunities (EEO) to all employees and applicants without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Western Timber complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.
This job description is not intended to contain a comprehensive list of activities, duties, responsibilities, or resources that are required of the employee for this job. Duties, responsibilities, activities, and resources may change at any time, with or without notice.
Regularly scheduled workdays, hours, and shifts are described above. Shift availability may vary. Hours may need to be extended or adjusted at any time, with or without notice, to meet the needs of the organization.
To perform this job successfully, an individual must be able to perform each essential duty and responsibility satisfactorily. The required skills, education, experience, physical demands, and resources listed above are representative of the minimum knowledge, skills, abilities, and/or resources required to perform the essential functions satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The work environment characteristics described above are representative of those an employee encounters while performing the essential functions of this job.
Western Timber supports a safe and drug-free workplace. Western Timber may administer a pre-employment background check and/or drug-screen, as well as random and/or reasonable suspicion drug-screens during employment.
Employees are required to perform safety duties and responsibilities in accordance with acceptable and safe work procedures. Western Timber's safety policy requires the use of Personal Protective Equipment (PPE) in designated safety-sensitive areas while on Western Timber property. Western Timber employees who handle or deliver Western Timber products while not on Western Timber property are required to adhere to Western Timber's safety policy and use the required PPE necessary for their specific role.
The dress code described above is representative of what an employee must wear while performing the duties of this position. Individual branches may issue more specific guidelines than what is outlined below. Reasonable accommodations may be made for individuals with religious beliefs, observances, or practices related to the dress code.
For job applicants only. Recruiters, don't contact us regarding this or any other job posting.
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