Customer Service Associate

Walgreens • Montgomery, IL • 3h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1759680BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Full-time

Job Function: Retail

Full Store Address: 1799 DOUGLAS RD,MONTGOMERY,IL,60538

Full District Office Address: 1799 DOUGLAS RD,MONTGOMERY,IL,60538-02170-04779-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 04779-MONTGOMERY IL

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

Customer Service Associate

Walgreens • Bolingbrook, IL • 3h ago

Management & Administrative

Job Description: Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Custome...

3h ago

Go to Apply

Sales Account Manager

Cargill • Woodridge, IL • 3h ago

Management & Administrative

Cargill is a family company committed to providing food and agricultural solutions to nourish the world in a safe, responsible, and sustainable way. We sit at the heart of the supply chain, partnering with producers and...

3h ago

Go to Apply

Sales Manager Trainee

SCI Shared Resources, LLC • Glendale Heights, IL • 7h ago

Management & Administrative

Our associates celebrate lives. We celebrate our associates. Our Sales Manager Trainee develops a well-trained sales staff that meets or exceed all sales quotas, increases market share and customer base within establishe...

7h ago

Go to Apply

Part Sales Manager - Full Time

AutoZone, Inc. • Streamwood, IL • 7h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

7h ago

Go to Apply

SALES CENTER OPERATIONS MANAGER III

Dal-Tile Corporation • Burr Ridge, IL • 13h ago

Management & Administrative

Join the largest manufacturer of tile and natural stone in the United States and watch your career stand out with Dal-Tile, a subsidiary of Mohawk Industries. Our close-knit team of dedicated professionals has made us th...

13h ago

Go to Apply

Operations Manager

Old Dominion Freight Line • Montgomery, IL • 13h ago

Management & Administrative

Are you someone who never rests on their laurels, always strives to go above and beyond, and is committed to keeping your PROMISES? Do you appreciate a company culture that is open, fosters work-life balance, and a dynam...

13h ago

Go to Apply

Customer Service Representative

Bosch • Itasca, IL • 1d ago

Management & Administrative

Company Description Help us shape the future of service and create exceptional customer experiences for global brands. Discover your career at Bosch. For more than 30 years, Bosch Service Solutions (SO) offers global inn...

1d ago

Go to Apply

Customer Service Assistant

ManpowerGroup • Carol Stream, IL • 1d ago

Management & Administrative

Our client, a leading organization in the manufacturing industry, is seeking a Customer Service Assistant to join their team. As a Customer Service Assistant, you will be part of the Customer Support Department supportin...

1d ago

Go to Apply

Regional Administrative Assistant I

ArcBest • Aurora, IL • 1d ago

Management & Administrative

Job Description The Regional Administrative Assistant is responsible for assisting and supporting the Regional Vice President of Sales, Enterprise Sales, or Operations in all administrative duties and other assigned task...

1d ago

Go to Apply

Regional Administrative Assistant I

ArcBest • Elgin, IL • 1d ago

Management & Administrative

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.