Customer Service Assistant

ManpowerGroup • Carol Stream, IL • 4h ago

Our client, a leading organization in the manufacturing industry, is seeking a Customer Service Assistant to join their team. As a Customer Service Assistant, you will be part of the Customer Support Department supporting the sales and production teams. The ideal candidate will have excellent communication skills, attention to detail, and a proactive attitude which will align successfully in the organization.

Job Title: Customer Service Assistant

Location: Carol Stream, IL

Pay Range: $25

Shift: Days (08:00-16:30)

What's the Job?

Order entry and updating on deliveries

Expediting emergency orders and providing shipment tracking information

Entering complaints and quoting

Ensuring pricing accuracy on purchase orders

Serving as a liaison between sales, purchasing, and customers

What's Needed?

Minimum 3 years of customer service experience

Proficiency in Microsoft Word, Excel, Teams, SAP, Complaint System, and Ariba

Ability to handle both inbound and outbound calls

Strong organizational and communication skills

Comfortable working onsite in a team environment

What's in it for me?

Opportunity to work with a dynamic team in a reputable organization

Gain valuable experience in customer service and order management

Supportive work environment focused on professional growth

Onsite work with a structured schedule

Potential for future career development opportunities

Upon completion of waiting period associates are eligible for:

Medical and Prescription Drug Plans

Dental Plan

Supplemental Life Insurance

Short Term Disability Insurance

401(k)

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells.

ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.

ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.

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