Billing And Collection Specialist

Aston Carter • Northampton, MA • 1h ago

Billing and Collections Specialist

Location: Northampton, MA (Fully Onsite)

Pay: $22.00-$25.00 per hour

Job Summary

The Billing & Collections Specialist is responsible for managing patient accounts receivable and supporting all billing, payment posting, and collections processes. This role serves as a primary point of contact for patients, insurance carriers, and external collection partners. The ideal candidate will ensure timely and accurate billing, maintain detailed documentation, and provide exceptional customer service in accordance with regulatory and organizational guideline

Key ResponsibilitiesCollections & Patient Communication

Serve as the liaison between patients, providers, and external collection agencies for accounts in collections.

Contact patients about outstanding balances and establish payment plans when appropriate.

Manage accounts sent to collections, including documentation, tracking, and reconciliation.

Work with patients experiencing financial hardship and process hardship applications.

Billing & Accounts Receivable

Manage patient balances, aging reports, and collections reports using practice management and EMR systems.

Prepare and send patient statements according to established billing cycles.

Perform daily insurance follow-up, including research, analysis, and account documentation.

Support month-end reporting related to collections, bad debt, and write-offs.

Payment Processing

Post and allocate patient payments, including electronic and virtual credit card transactions.

Close daily batches and reconcile point-of-sale activity accurately and on time.

Customer Service

Respond to billing, payment, and account inquiries professionally and accurately.

Maintain detailed records of all patient and insurance communications.

Provide backup support for billing functions as needed.

Additional Duties

Collaborate with billing leadership to maintain accounts receivable within acceptable guidelines.

Participate in special projects and additional responsibilities as assigned.

Essential Skills

Collections experience

Accounts receivable knowledge

Strong customer service ability

Medical billing and collections experience

High accuracy and attention to detail

Professional and empathetic communication skills

Strong workflow and systems discipline

Outbound calling experience

Data entry proficiency

General healthcare knowledge

Qualifications

High school diploma or GED required; associate degree preferred

Medical billing or coding certification, or equivalent hands-on experience

1-3 years of medical office experience including billing, insurance, and customer service

Prior collections experience strongly preferred

Knowledge of medical billing processes, insurance follow-up, and basic coding

Proficiency with EMR, practice management, and billing software

Strong computer skills (Word, Outlook, Excel)

Excellent written and verbal communication skills

Strong organizational skills with ability to manage multiple priorities

Ability to work independently and collaboratively

Professionalism, discretion, and commitment to patient service

Work Schedule

Contract Schedule: Monday-Friday, 7:30 AM - 4:00 PM (30-minute unpaid lunch)

Post-Conversion Schedule: Monday-Friday, 8:00 AM - 4:00 PM (30-minute unpaid lunch)

Job Type & Location

This is a Contract to Hire position based out of Northampton, MA.

Pay and Benefits

The pay range for this position is $22.00 - $25.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Northampton,MA.

Application Deadline

This position is anticipated to close on Feb 28, 2026.

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.

Similar Jobs

Staff Accountant

Robert Half • Easthampton, MA • 1d ago

Finance, Accounting & Banking

Description Staff Accountant Location: Western Massachusetts Position Type: Full Time/Permanent Position Recruiter Contact: Sal Fiorillo - Sal.Fiorillo@Roberthalf Reference: SF0013385046 A well-established nonprofit orga...

1d ago

Go to Apply

Universal Loan Representative

Monson Savings Bank • Williamsburg, MA • 2d ago

Finance, Accounting & Banking

Universal Loan Representative At Monson Savings Bank, the Universal Loan Representative plays a critical role in helping our customers move confidently through one of life?s most important financial decisions, buying a h...

2d ago

Go to Apply

Banker - Pedlar

Peoples Bank • Chicopee, MA • 4d ago

Finance, Accounting & Banking

Banker - Pedlar - Holyoke, MA Regular Full time Requisition ID: 2559 Salary Range: \$22.00 To \$22.75 Hourly Summary: We\'re Hiring! Join our team as a Banker! Are you passionate about delivering exceptional customer exp...

4d ago

Go to Apply

Banker

Peoples Bank • Chicopee, MA • 4d ago

Finance, Accounting & Banking

Banker - Chicoperr, MA Regular Full time Requisition ID: 2567 Salary Range: \$22.00 To \$22.75 Hourly Summary: We\'re Hiring! Join our team as a Banker! Are you passionate about delivering exceptional customer experience...

4d ago

Go to Apply

Lead Banker

Peoples Bank • Springfield, MA • 4d ago

Finance, Accounting & Banking

Lead Banker - Sixteen Acres - Springfield, MA Regular Full time Requisition ID: 2553 Salary Range: \$24.50 To \$25.50 Hourly Summary: The Lead Banker is an experienced multi-unit banker that peer leads the operational st...

4d ago

Go to Apply

Sr. Claims Specialist | Professional Liability | Remote

Sedgwick • Springfield, MA • 5d ago

Finance, Accounting & Banking

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experi...

5d ago

Go to Apply

Accounts Payable Specialist

Aston Carter • Springfield, MA • 5d ago

Finance, Accounting & Banking

Job Title: Accounts Payable Specialist Location: Springfield, MA (Onsite) Pay Rate: $25.00 - $30.00 per hour Employment Type: Contract-to-Hire Industry: Accounting / Construction Job Description We are seeking a detail-o...

5d ago

Go to Apply

Finance Coordinator (Temp)

Performance Project • Springfield, MA • 1w ago

Finance, Accounting & Banking

Finance Coordinator (maternity leave cover) Job Description: The Performance Project seeks a non-profit, financial or accounting professional with experience in community-based nonprofits and the financial side or accoun...

1w ago

Go to Apply

Teller

Berkshire Bank • Ludlow, MA • 1w ago

Finance, Accounting & Banking

Division: Retail Banking Department: Various Branch Network Reports to: Branch Manager Status: Non-Exempt Grade: 4 Salary Range: $17.00 - $26.55 Actual compensation within the pay range will be decided based on factors i...

1w ago

Go to Apply

Accounting & Finance Internship

Tighe & Bond Consulting Engineers • Westfield, MA • 1w ago

Finance, Accounting & Banking

Accounting & Finance Internship - Summer 2026 LocationUS-MA-Westfield Category Corporate Position Type Seasonal (Interns/Co-ops) Hybrid Yes Min Pay Range USD \$19.00/Hr. Max Pay Range USD \$23.00/Hr. Overview We are...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.