Customer Service Representative

BUNZL • Boynton Beach, FL • 3h ago

Description

Monte Package Company, a Bunzl company, is seeking a Customer Service Representative to work onsite at our location in Boynton Beach. The Customer Service Rep will answer inquiries on customer accounts, oversee the completeness and accuracy of orders, and investigate any issues and find resolutions in a timely manner. They will serve as the liaison between the sales staff and the customer.

At Bunzl, we know that our employees are our number one asset. We seek to recruit and retain the right people who are passionate about our business. We provide opportunities for our employees so that they may progress within our company based on their talents, experiences, and their aptitude.

This position is FT on-site M-F in Boynton Beach.

Responsibilities:

Accurately enter and process customer orders in a timely manner

Respond to customer inquiries via phone and email with professionalism and efficiency

Obtain freight quotes and prepare Bills of Lading for outbound shipments

Maintain and update Monte Package Company's social media platforms

Manage item data and implement price adjustments, as needed

Provide support to the Accounts Receivable team

Monitor and track incoming and outgoing shipments for completeness and accuracy

Represent the company at trade shows and industry events, as required

Handle daily mail duties, including pickup and drop-off at the post office

Assist with special projects and cross-functional initiatives as assigned

Requirements:

High school diploma or equivalent required

Minimum of 2+ years of customer service experience

Experience in produce packaging is a plus

Proficient in Microsoft Outlook, Word, and Excel within a Windows environment

Familiarity with Microsoft Great Plains highly preferred

Strong verbal and written communication skills

Proven ability to multitask, solve problems, and make sound decisions

Detail-oriented with a commitment to delivering exceptional customer service

Bilingual in English and Spanish highly preferred

So, what are you waiting for? A new career awaits you with endless opportunities.

Bunzl North America is a global leader in the Cleaning & Hygiene, Food Processing, Grocery, Health Care, Non-Food Retail, and Safety industries. We have grown both organically and through acquisitions to exceed $10 billion in sales. Headquartered in St. Louis, Missouri, Bunzl operates more than 100 warehouses and serves all 50 states, Puerto Rico, Canada, and parts of the Caribbean and Mexico. With more than 10,000 team members and over 400,000 supplies, Bunzl is recognized as a leading supplier across North America-and proudly certified as a Great Place to Work® . At Bunzl, you'll find Unlimited Potential... Your Career - - Our Future!

Bunzl Distribution offers competitive salaries, a comfortable work environment, and a full range of benefits including a 401k with a company match.

Bunzl Distribution has a tradition of commitment to equal employment opportunity. It is the established policy to attract and retain the best qualified people without regard to race, color, religion, national origin, sex/gender (including pregnancy), sexual orientation, age, disability or veteran status as provided by law.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.

For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

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