Communications Operator
Date Posted: Feb 13, 2026
Requisition ID: 472696
Location:
Richmond, IN, US, 47374
Work for Indiana
Begin a fulfilling career with the State of Indiana by joining one of the largest employers in the state, offering a range of opportunities across 60+ agencies. At the state, you'll find competitive compensation, a robust benefits package and a commitment to work-life balance. Most importantly, you'll have the chance to make a real and measurable impact on the lives of Hoosiers across Indiana.
About Richmond State Hospital :
Richmond State Hospital is about the people we serve and the community relationships we have developed, dating back to 1890. Richmond State Hospital is a public behavioral health facility operated by the state of Indiana and one of six state psychiatric hospitals within the Family and Social Services Administration Division of Mental Health and Addiction. As part of a newly integrated system of state psychiatric hospitals, we serve consumers across the state as the Eastern Center of Excellence in Mental Health and Addiction Services.
Nestled in northwestern Richmond, our beautiful campus provides a quiet and peaceful environment. We provide psychiatric and co-occurring treatment to all adults regardless of race, religion, sex, gender identification, age, handicap, national origin, and ability to pay for services. We are proud of our heritage and committed to continuing our tradition of service. Richmond State Hospital offers individual psychotherapy, group psychotherapy, chaplain services, family therapy and education, group psych-education, rehabilitation therapies, and patient employment opportunities. Unit-based programming is augmented with campus-wide specialty groups. RSH has been a state leader in evidenced-based medication prescribing to both reduce the risks associated with polypharmacy and optimize clinical outcomes. The hospital clinical and medical leadership collaborate with the unit treatment teams to provide the most contemporary and comprehensive care possible.
Salary Statement:
The salary for this position traditionally starts at $34,008.00 but may be commensurate with education or work experience.
A Day in the Life:
The essential functions of this role are as follows:
Maintains constant radio contact with security officers, vehicles, and fixed security installations.
Obtains and provides information for security officers from departmental files such as employee vehicle decal numbers and the location of employees and patients.
Maintains constant surveillance of all frequencies monitored.
Contacts and dispatches emergency vehicles as needed.
Tests various alarm systems within the facility on a regular schedule.
Performs minor repairs and maintenance on such electronic equipment as radios (base and mobile units) and recommends the replacement of defective equipment.
Obtains and disseminates weather information of a routine and emergency nature.
Notifies all key personnel necessary to implement the hospital disaster plan if an emergency exists.
Monitors smoke and heat-@type fire alarm annunciator panels and relays current information to the local fire department when necessary.
Types log of all notable incidents occurring during each shift and prepares incident and fire reports.
Answers phones, gives information to the public and provides information to local policy agencies concerning patients who leave grounds without proper authorization.
Provides keys to secured areas at night and on weekends to authorized personnel.
The job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Other duties, responsibilities, and activities may change or be assigned at any time with or without notice.
What You'll Need for Success:
You must meet the following requirements to be considered for employment:
Working knowledge of agency and facility rules and regulations pertinent to information dissemination.
Thorough knowledge of the geography of the grounds and roadways and the location of all buildings within the complex.
Working knowledge of Federal Communications Commission (FCC) regulations and laws.
Working knowledge of radio equipment operation and repair.
Ability to maintain composure and make accurate decisions in emergencies.
Ability to prepare accurate reports and keep files.
Ability to deal with the public and local police agency representatives using tact and making independent judgments when required.
Effectively communicate, both orally and in writing.
Able to perform essential functions with or without reasonable accommodation.
Supervisory Responsibilities/Direct Reports:
This role may be utilized in a supervisory capacity based on agency needs.
Benefits of Employment with the State of Indiana:
The State of Indiana offers a comprehensive benefit package for full-time employees which includes:
Three (3) medical plan options (including RX coverage) as well as vision and dental plans
Wellness Rewards Program: Complete wellness activities to earn gift card rewards
Health savings account, which includes bi-weekly state contribution
Deferred compensation 457(b) account (similar to 401(k) plan) with employer match
Two (2) fully-funded pension plan options
A robust, comprehensive program of leave policies covering a variety of employee needs, including but not limited to:
150 hours of paid New Parent Leave and up to eight weeks of paid Childbirth Recovery Leave for eligible mothers
Up to 15 hours of paid community service leave
Combined 180 hours of paid vacation, personal, and sick leave time off
12 paid holidays, 14 on election years
Education Reimbursement Program
Group life insurance
Referral Bonus program
Employee assistance program that allows for covered behavioral health visits
Qualified employer for the Public Service Loan Forgiveness Program
Free Parking for most positions
Free LinkedIn Learning access
Equal Employment Opportunity:
The State of Indiana is an Equal Opportunity Employer and is committed to recruiting, selecting, developing, and promoting employees based on individual ability and job performance. Reasonable accommodations may be available to enable individuals with disabilities to complete the application and interview process as well as perform the essential functions of a role. If you require reasonable accommodations to complete this application, you can request assistance by contacting the Indiana State Personnel Department at jobs@spd.IN.gov.
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