Summary This position is located in the Medical Media Service of the VA Medical Center in Dallas, TX. Responsibilities THIS IS NOT A VIRTUAL POSITION, YOU MUST LIVE WITHIN OR BE WILLING TO RELOCATE WITHIN A COMMUTABLE DISTANCE OF THE DUTY LOCATION Leading and managing a Visual Information team; Planning, producing, and overseeing visual content across VA channels while ensuring alignment with mission priorities, brand standards, and accessibility requirements; Delivering high-quality, timely visual communications; Assigning/prioritizing work and conducting performance evaluations; Mentoring staff to elevate craft and delivery; Overseeing end-to-end production for multi-channel visual campaigns (print, digital, social, video, motion, and UX/UI); Setting timelines, milestones, and QA gates; Ensuring on-time, on-budget delivery; Managing staff resources, budget, and contracts; Coordinating with stakeholders and vendors; Utilizing metrics/analytics to assess effectiveness and drive continuous improvement; Ensuring all visual content meets Section 508 and WCAG accessibility requirements; Incorporating best practices for readability, color contrast, alt-text, captions, and other features that make content usable for individuals of all abilities; Establishing and enforcing VA brand guidelines; Managing templates, design systems, and reviewing workflows; Conducting quality checks to ensure consistency and accuracy; Performing related duties as required. Work Schedule: Monday through Friday, 8:00am - 4:30pm. Recruitment & Relocation Incentives: Not authorized. Requirements Conditions of Employment You must be a U.S. Citizen to apply for this job All applicants tentatively selected for VA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with VA. Selective Service Registration is required for males born after 12/31/1959 Subject to background/security investigation Selected applicants will be required to complete an online onboarding process. Acceptable form(s) of identification will be required to complete pre-employment requirements (https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents). Effective May 7, 2025, driver's licenses or state-issued dentification cards that are not REAL ID compliant cannot be utilized as an acceptable form of identification for employment. Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP) As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period during which we will evaluate your fitness and whether your continued employment advances the public interest. In determining if your employment advances the public interest, we may consider: your performance and conduct; the needs and interests of the agency; whether your continued employment would advance organizational goals of the agency or the Government; and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary period, your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest. Qualifications MINIMUM QUALIFICATIONS GS-12: One year of specialized experience that equipped you with the particular knowledge, skills, and abilities to perform successfully the duties of the position, and that is typically in or related to the work of the position. To be creditable, specialized experience must have been equivalent to at least the GS-11 grade level. Related experience includes such duties as: leading and managing a visual information team; assigning/prioritizing work; conducting performance evaluations; mentoring staff to elevate craft and delivery; overseeing end-to-end production for multi-channel visual campaigns (print, digital, social, video, motion, and UX/UI); setting timelines, milestones, and quality assurance gates; ensuring on-time, on-budget delivery; managing staff resources, budget, and contracts; coordinating with stakeholders and vendors; utilizing metrics/analytics to assess effectiveness and drive continuous improvement. This experience must be detailed in your resume to receive credit. You will be rated on the following Competencies as part of the assessment questionnaire for this position: Leadership Project Management Technical Credibility IMPORTANT: A full year of work is considered to be 35-40 hours of work per week. All experience listed on your resume must include the month and year start/end dates. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Physical Requirements: The work situation may require standing long periods of time, working on location under a variety of climate conditions, working in sterile and isolation environments, and lifting moderately heavy audiovisual equipment. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. NOTE: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: Recognition of Foreign Qualifications | International Affairs Office (ed.gov). Additional Information Note: Per "Executive Order 14251: Exclusions from Federal Labor-Management Relations Programs", this position is no longer eligible for bargaining unit participation. This job opportunity announcement may be used to fill additional vacancies. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement. Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicant's criminal history prior to accepting a tentative job offer. For more information about the Act and the complaint process, visit Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP) at The Fair Chance Act.
