Trust Operations Specialist I

Bank OZK • Little Rock, AR • 10h ago

Why Bank OZK

Founded on a legacy of more than 120 years in banking, Bank OZK is much more than just a company. We're nationally recognized as an industry leader in financial services. That means we combine exceptional service with innovative technologies to deliver smart solutions to our clients across the country. We're investing in small businesses, fueling economies in local communities and changing skylines in the largest cities across America. Here, we're not simply filling roles. We're fostering even greater careers.

The foundation for a great career starts with an exceptional team and a comprehensive benefits package. We believe in providing our dedicated team members with the best resources to support their physical, mental and financial wellbeing, including generous PTO, 401(k) matching, health, dental, vision (and pet!) insurance as well as special perks and discounts. Learn more about Bank OZK benefits (https://careers.ozk.com/benefits) .

Job Purpose & Scope

Provides Trust system processing support to customer accounts for the Trust and Wealth Division related to cash and income accounting and securities transactions to include recording (data entry), balancing, reconciling, and reporting all such transactions.

Essential Job Functions

Provides Trust system processing support for all income or maturity accounting and securities transactions conducted for customer accounts of the Trust and Wealth Division.

Records Trust accounting transactions ensuring daily deadlines are met.

Prepares reports for REG D, Mid-day cash balances, and Cost Basis Beneficiaries.

Reconciles each day's Trust accounting activity (Cash, Demand Note, Suspense, and Broker accounts) to Bank records.

Processes stop payments requests, On Demand checks, Overnight checks, and Positive Pay file uploads.

Provides administrative support for OFAC Verifications, Pledge/ Restriction processing, and Promissory Note payment posting.

Maintains and updates market value for certain assets classes and shadow postings.

Provides backup and cross-team support to other specialists or other functions within the Trust and Wealth Division, as needed.

Researches and resolves accounting and/or processing errors and exceptions.

Maintains good punctuality and attendance to work.

Follows Bank policy, procedures, and guidelines

Knowledge, Skills & Abilities

Knowledge of general financial principles.

Knowledge of basic securities industry transaction flow.

Ability to communicate effectively both verbally and in writing.

Ability to manage multiple tasks with exacting deadlines in a fast-paced environment.

Ability to demonstrate initiative to accomplish work objectives.

Ability to work effectively and demonstrate flexibility in a continually changing environment.

Ability to work without close supervision.

Ability to demonstrate effective organization, critical thinking, analytical and problem-solving skills.

Ability to maintain confidentiality.

Ability to work extended hours.

Ability to maintain attention to detail.

Ability to demonstrate effective time management skills.

Ability to work effectively in a team environment.

Skill in using computer and Microsoft Office, including Outlook, Word, Excel, and PowerPoint.

Basic Qualifications

High school diploma or equivalent, required.

1+ year work experience with computers including Microsoft Word and Excel, required.

This position may require access to certain confidential information and areas of the Bank. Successful completion of a post-offer enhanced criminal background screening including fingerprinting is required.

Preferred Qualifications:

1+ year prior administrative/office experience, preferred.

6+ months experience in a financial/accounting work environment, preferred.

Trust and Wealth experience, preferred.

Experience working in Trust-Desk, preferred.

Job Expectations

Operate customary equipment and technology used in a business environment, with or without accommodation.

Note: This description is not an exhaustive list of all job functions, duties, skills, and job standards required. Other job functions, duties, skills, and standards may be added. Management reserves the right to add or change the job requirements at any time.

LI-BS1

EEO Statement

Bank OZK is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, age, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by federal, state, and local law. Member FDIC.

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