Employment Services Specialist 2026-00447
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Employment Services Specialist 2026-00447
Salary
$24.78 Hourly
Location
Cheyenne, WY
Job Type
Permanent Full-time
Job Number
2026-00447
Department
Department of Workforce Services
Division
Employment & Training - Cheyenne
Opening Date
02/11/2026
Closing Date
2/26/2026 11:59 AM Mountain
FLSA
Non-Exempt
Job Classification
EHEM07
Description
Benefits
Questions
Description and Functions
GENERAL DESCRIPTION:
Under general supervision, this position helps connect Wyoming's employers with qualified job seekersby providing excellent customer service, employment guidance, and access to training resources. This role works closely with businesses to understand and fill workforce needs while promoting and coordinating the full range of Department of Workforce Services programs and services.
Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:
Comprehensive health, dental, and vision insurance
Paid vacation, sick leave, FMLA, and holidays
Retirement - Pension and 457B plans that help you build a secure future
Flexible schedules and work-life balance options
Meaningful work that makes a difference for Wyoming communities and MUCH MORE!
Click here for detailed information (https://ai.wyo.gov/for-job-seekers/benefit-information) , or you can watch this short video to learn about our benefit package! (https://youtu.be/DxeKSDMAjcw?si=90XLWN-kJ1Y0EGfL)
Want to see the full value of your compensation beyond salary?
Explore our Total Compensation Calculator: https://compensationcalculator.wyo.gov
Human Resource Contact: kelly.gayer@wyo.gov
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.
Manages participant caseload and accurately documents performance and services to participants by entering all relevant and required services and notes into the management information system, and in other systems as needed. Creates, maintains, and updates customer Individual Responsibility Plan (IRP) for TANF/POWER participants, as appropriate, and develops methods to facilitate participant employment development based upon the participants' marketable skills.
Performs a variety of assessment, vocational counseling, and workforce development duties associated with the employability development of participants. Facilitates and develops a plan appropriate to participants in caseload, monitors customer evaluations in conjunction with supervisor to suggest updates or changes to individualized plans for participants, researches current labor market trends so as to appropriately answer customer questions and concerns with the plan set forth.
Provides guidance to participants regarding work history, education, interests, abilities, and other relevant variables affecting participants' employability. Facilitates participants' interest in work-based learning opportunities, which may include, but may not be limited to, work experiences, pre-apprenticeships, apprenticeships, and on-the-job training opportunities. Arranges for supportive services to the customer, as available and necessary, and coordinates counseling and support activities, as needed and appropriate.
Maintains knowledge of human resource industry trends and employment legislation; knowledge of the industry trends and national, state, and local economies; and knowledge of career pathways with the region to facilitate the development of a pipeline of skills adequate for the regional industry.
Collaborates with workforce investment partners to maintain linkage between human and economic development in the region. Facilitates discussions with community partners to encourage their participation and collaboration in WIOA programs, services, and/or job development needs. Attends meetings and events to assist with and promote economic development in the area.
Participates in job fairs, community functions, and vendor booths sponsored by employers. Assists in developing materials for employer relations programs and services. Present or assist with presentations to job seekers, businesses, and other partners as needed.
Uses electronic databases and programs to retrieve labor market information to provide information and assistance to job seekers, employers, and economic development entities.
Qualifications
PREFERENCES/**AGENCY REQUIREMENTS:
Preference may be given to candidates with experience working in federal programs.
Preference may be given to candidates with customer service experience.
Preference may be given to candidates with experience building and maintaining relationships with community partners.
**Must have a valid driver's license.
KNOWLEDGE:
Knowledge of state and federal rules, regulations, and statutes relative to employment and training
Knowledge of departmental policies and procedures
Knowledge of labor market information in the local area as well as statewide
Knowledge of area partners and service providers, and how to coordinate with them to provide quality services and referrals
Knowledge of administering and interpreting various intelligence, interest, skills, and proficiency tests
Knowledge of public speaking and record-keeping
Knowledge of how to establish appropriate rapport with other agencies, case workers, businesses, applicants, and government agencies
Knowledge and use of tests and other assessment tools to assist customers in determining occupational and career choices
Ability to work with community members and leaders to promote economic development in the area.
MINIMUM QUALIFICATIONS:
Education:
Bachelor's Degree (typically in Business or Human Services)
Experience:
0-1 year of progressive work experience (typically in Business or Human Services)
OR
Education & Experience Substitution:
3-4 years of progressive work experience (typically in Business or Human Services)
Certificates, Licenses, Registrations:
None
Necessary Special Requirements
PHYSICAL WORKING CONDITIONS:
Some travel may be required.
NOTES:
FLSA: Non-Exempt
The Wyoming Department of Workforce Services (DWS) uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more aboutE-Verify (https://www.e-verify.gov/) , including your rights and responsibilities.
Former State of Wyoming employees, who are rehired within 31 days from their previous employment, will be required to reimburse the State of Wyoming for all Vacation and Sick leave compensation received upon separation.
Offers of employment will be contingent upon successfully completing a background check.
Supplemental Information
Click here (https://ai.wyo.gov/divisions/human-resources/consultative-services/compensation/pay-tables-salary-averages) to view the State of Wyoming Classification and Pay Structure.
Clickhere (https://compensationcalculator.wyo.gov/) to view the State of Wyoming total Compensation Calculator.
URL: http://agency.governmentjobs.com/wyoming/default.cfm
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.
Working for the State of Wyoming means more than a job - it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life.
Employees enjoy:
Comprehensive health coverage- medical, dental, and vision plans for you and your family
Voluntary Benefits- including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
Multiple retirement options- including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
Generous paid leave and flexible schedules- vacation, sick leave, paid FMLA and 11 paid holidays each year
Public Service Loan Forgiveness eligibility- for those with qualifying student loans
Training and professional development- to support your career growth and advancement
Employee Assistance Program - Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
Wellness Program - Earn paid time off and incentives by focusing on your personal health
Know your full value.
Your paycheck is only part of the picture. The State of Wyoming offers a Total Compensation Calculator that shows the full value of your salary plus benefits, so you can clearly see what your complete compensation package looks like.
Explore your total compensation:https://compensationcalculator.wyo.gov/
WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can't find anywhere else - wide-open spaces, clean air, friendly communities, year-round recreation, andno state income tax.
Click here for detailed information (https://ai.wyo.gov/for-job-seekers/benefit-information) or you can watch this short video to learn about our benefit package! (https://youtu.be/DxeKSDMAjcw?si=90XLWN-kJ1Y0EGfL) .
