Strategic Accounts Customer Support

AIRGAS INC • Germantown, WI • 1h ago

JOB REQUIREMENTS: R10084631 Strategic Accounts Customer Support
Specialist (Open) Location:Germantown, WI (LLC Support) - Management How
will you CONTRIBUTE and GROW? Airgas is Hiring for a Customer Service
Specialist in Germantown, WI! This role is responsible for providing
exceptional support to internal and external customers through effective
communication, proactive problem resolution, and product expertise. The
Specialist will be responsible for processing orders on multiple
platforms, generating quotes, managing assigned accounts, and exceeding
the expectations of customers while working in a team environment. At
Airgas, we are committed to building a diverse and inclusive workplace
that embraces the diversity of our employees, our customers, patients,
community stakeholders and cultures across the world. We are looking for
you! Recruiter:Matt McCain / matt.mccain@airgas.com /470-234-2065 Are
you passionate about exceeding customer expectations? Have you had
experience in a customer facing role? Are you a team player who is
organized, self-motivated, resourceful, and proactive? Are you
comfortable working both independently and in a team while taking
ownership for your responsibilities? If you have answered yes to these
questions, we have the right opportunity for you. Who are we looking
for? Airgas is seeking individuals with excellent verbal and written
communication skills, demonstrated attention to detail, creative problem
solving skills, and a positive team player who wants to contribute to
the success of their team. As a Customer Support Specialist you will be
responsible for managing accounts while working directly with customers
and sales representatives. What\'s in it for me? Airgas believes in an
inclusive, diverse team culture where associates are encouraged to work
both collaboratively and independently with opportunities for mentoring
and growth. Airgas offers HMO health plans, 401K, and 3 weeks PTO as a
new employee! Our employees can also take advantage of Life Insurance,
AD&D, Short and Long Term Disability Insurance, Tuition Reimbursement,
Pre-tax accounts for health and child-care and much more! If you are
looking for a full-time permanent position with hybrid WFH (after
training period), affordable healthcare, and career growth, we want to
talk to you! As a Customer Support Specialist your responsibilities will
include: Support for customer requests which will include processing
orders, generating quotes, completing emails, and product identification
along with research. Identifying, analyzing, and creatively solving
customer issues and concerns while creating opportunities to increase
customer satisfaction. Utilizing various applications for order
processing such as integrated customer portals, EDI, and eCommerce.
Managing, organizing and prioritizing workload to maximize completion of
daily responsibilities. Proactively manage all open items to... For
full info follow application link. *** APPLICATION INSTRUCTIONS:
Apply Online: ipc.us/t/DE08EAE2C1E14747

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