Strategic Accounts Specialist

EquipmentShare • Saint Louis, MO • 5h ago

Build the Future with Us - EquipmentShare is Hiring a Strategic Accounts Specialist

At EquipmentShare, we're not just filling a role - we're assembling the best team on the planet to build something that's never been built before. We're on a mission to transform an industry that's been stuck in the past by empowering contractors and communities through innovative technology, real-time support, and a team that truly cares.

We're hiring a Strategic Accounts Specialist at our Corporate Headquarters in St. Louis, MO, and we're looking for someone who's ready to grow with us, bring energy and drive to their work, and help us build the future of construction. The Strategic Accounts Specialist provides essential operational and administrative support across all sales verticals. This position plays a critical role in maintaining financial accuracy, ensuring compliance, and keeping day-to-day sales operations running smoothly.This role is responsible for key back-office sales functions such as: Invoicing, collections and payment tracking, insurance compliance verification, commission tracking and reporting, and onboarding support for new clients.

Primary Responsibilities

Process and track accurate, timely invoicing across multiple sales verticals (Body Shop, Subscription, and Commercial accounts).

Monitor open invoices and payment schedules, leading professional follow-ups on delinquent accounts and escalating unresolved issues.

Partner with Sales Managers to resolve invoice discrepancies and validate commission accuracy against account data.

Audit insurance documentation to ensure it meets company standards and manage proactive renewal tracking to prevent coverage lapses.

Maintain comprehensive invoice logs, payment dashboards, and commission records to provide periodic performance summaries.

Facilitate the new client onboarding process by collecting documentation, setting up account data, and ensuring a seamless transition.

Provide high-level administrative support to multiple sales managers, including scheduling, meeting coordination, and internal communications.

Maintain organized, retrievable, and compliant digital filing systems for all active accounts and internal logs.

Flag inconsistencies in financial or account data and lead the resolution process through rigorous validation and correction.

Coordinate onboarding timelines with internal teams to ensure all documentation is complete and verified within established SLAs.

Act as the primary administrative point of contact for clients regarding invoicing, renewals, and onboarding requirements.

Ensure all active account records remain compliant with internal policies and industry regulations.

Why EquipmentShare?

Because we do things differently - and we think you'll feel it from day one. We're a people-first company powered by cutting-edge technology. That means our proprietary T3 platform doesn't just run our business - it also makes your job easier, safer, and more connected. Whether you're behind the wheel, under the hood, leading a branch, or closing deals - tech supports you, and you drive us forward.

We're a team of problem-solvers, go-getters, and builders. And we're looking for teammates who take pride in doing meaningful work and want to be part of building something special.

Perks & Benefits

Competitive compensation

Full medical, dental, and vision coverage for full-time employees

Generous PTO + paid holidays

401(k) + company match

Gym membership stipend + wellness programs (earn PTO and prizes!)

Company events, food truck nights, and monthly team dinners

16 hours of paid volunteer time per year - give back to the community you call home

Career advancement, leadership training, and professional development opportunities

About You

You want to be part of a team that's not just changing an industry for the sake of change - we're transforming it to make it safer, more secure, and more productive. You bring grit, heart, and humility to your work, and you're excited about the opportunity to grow within a fast-paced, mission-driven environment.

We're looking for people who:

See challenges as opportunities

Embrace change and continuous improvement

Bring energy, effort, and optimism every day

Skills & Qualifications

Strong organization skills and ability to manage high-volume details accurately

Comfort working with invoicing, documentation, spreadsheets, and data tracking

Strong communication skills and professionalism when interacting with clients and internal teams

Ability to multitask across multiple managers and sales verticals

Strong reporting and Excel/Google Sheets skills

Education and Experience:

High School Diploma or Equivalent Education or Experience

At least 2+ years of experience in administrative support, operations, billing, accounting support, or finance support

Experience in invoicing, collections, insurance verification, or compliance-related roles

Experience supporting sales teams, sales operations, or revenue operations

Familiarity with CRMs (HubSpot, Salesforce) and invoice systems (QuickBooks, NetSuite, etc.)

Physical Requirements:

Must be able to sit for prolonged periods at a desk and work on a computer.

A Workplace For All

At EquipmentShare, we believe the best solutions come from a team that reflects the world around us. Our initiative - A Workplace For All - is rooted in the belief that we must work together to solve some of the toughest problems in construction. That means attracting, developing, and retaining great people from all walks of life.

We value different backgrounds, talents, and perspectives. We want you to feel like you belong here - because you do.

EquipmentShare is an EOE M/F/D/V.

Employment is contingent on passing a background check. Additionally, some roles require passing a drug test, depending on the job responsibilities.

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