Pension Benefit Specialist 2026-00346
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Pension Benefit Specialist 2026-00346
Salary
$24.78 - $27.53 Hourly
Location
Cheyenne, WY
Job Type
Permanent Full-time
Job Number
2026-00346
Department
Wyoming Retirement
Division
Wyoming Retirement
Opening Date
02/04/2026
Closing Date
Continuous
FLSA
Non-Exempt
Job Classification
FIIE07
Description
Benefits
Questions
Description and Functions
Open Until Filled
GENERAL DESCRIPTION:
The Pension Benefits Specialist I position counsels members of the Wyoming Retirement System (WRS) about benefits provided by the eight different WRS pension plans, gives estimates of future benefits and accurately determines retirement eligibility & final retirement benefits. Uses knowledge of statutes, rules, and internal policies to ensure consistency and accuracy of procedures in administering eight defined benefit pension plans. Provides excellent customer service and follows through with members who contact the system with inquiries. Utilizes multiple different communication resources to connect with members. Correctly processes retirement applications to ensure that retirement benefits are paid correctly and on time.
Working for the State of Wyoming offers more than a paycheck. Our total compensation package includes:
Comprehensive health, dental, and vision insurance
Paid vacation, sick leave, FMLA, and holidays
Retirement - Pension and 457B plans that help you build a secure future
Flexible schedules and work-life balance options
Meaningful work that makes a difference for Wyoming communities
and MUCH MORE! Click here for detailed information (https://ai.wyo.gov/for-job-seekers/benefit-information) , or you can watch this short video to learn about our benefit package! (https://youtu.be/DxeKSDMAjcw?si=90XLWN-kJ1Y0EGfL)
Want to see the full value of your compensation beyond salary?
Explore our Total Compensation Calculator: compensationcalculator.wyo.gov
Human Resource Contact: Ryan Scheer / 307-777-8570 / ryan.scheer2@wyo.gov
ESSENTIAL FUNCTIONS: The listed functions are illustrative only and are not intended to describe every function that may be performed at the job level.
Communicates specific retirement plan information to participants.
Provides information to members regarding strategies and the importance of establishing retirement goals.
Answers telephone inquiries and meets with walk-in members to discuss retirement & eligibility, including death benefits and qualified domestic relations orders (QDROs or divorce decrees).
Processes refunds when a member terminates employment and wants a refund of the retirement contributions.
Review member accounts to calculate estimated and final retirement benefits, service purchases, and disability retirement benefits
Audits retirement accounts to review for any discrepancies.
Communicates professionally and efficiently with external and internal agencies to complete account audits.
Uses WRS-specific database systems (RAIN & OnBase), Microsoft Office Suite, and Google G-Suite, and has confidence in basic computer processing. Ability to use a 10-key calculator or equivalent.
Project contributions, interest, and service credit (including potential military and service purchases).
Processes retirement and refund applications for initial monthly benefit disbursement or lump sum payout.
Participates in department training and positive conflict resolution.
Qualifications
PREFERENCES:
Knowledge of the retirement process, accounting, or benefits eligibility.
KNOWLEDGE:
Knowledge of the 8 different WRS Pension Plans and the Internal Revenue Codes (IRC) that govern these plans.
Knowledge of defined benefit plans and defined contribution plans.
Knowledge of State and Federal legislation as it applied to retirement plans.
Ability to accurately assess other people's needs to understand their goals, objectives, and knowledge levels.
Effective oral and written communication skills with emphasis on listening skills.
Ethical and professional telephone and electronic communication skills.
Skills in mathematics of finance and algebraic calculation.
Skills in gathering, evaluating, and computing financial data including high analytical thinking and reasoning.
Ability to work with a large diverse population as well as the ability to work productively within a team environment.
Technical skills to include comprehensive use of Microsoft Excel, Word, PowerPoint, and Google G-Suite.
MINIMUM QUALIFICATIONS:
Education:
Bachelor's Degree (typically in Finance)
Experience:
0-1 year of progressive work experience (typically in Finance)
OR
Education & Experience Substitution:
3-4 years of progressive work experience (typically in Finance)
Certificates, Licenses, Registrations:
None
Necessary Special Requirements
NOTES:
FLSA: Non-Exempt
Hiring will be contingent upon the successful passage of a background check.
Supplemental Information
Visit our website here (https://retirement.wyo.gov/) .
Click here (https://compensationcalculator.wyo.gov/) to view the State of Wyoming Total Compensation Calculator.
Click here (https://ai.wyo.gov/divisions/human-resources/consultative-services/compensation/pay-tables-salary-averages) to view the State of Wyoming Classification and Pay Structure.
URL: http://agency.governmentjobs.com/wyoming/default.cfm
The State of Wyoming is an Equal Opportunity Employer and actively supports the ADA and reasonably accommodates qualified applicants with disabilities.
Class Specifications are subject to change, please refer to the A & I HRD Website to ensure that you have the most recent version.
Working for the State of Wyoming means more than a job - it's a stable, rewarding career that lets you make a difference while enjoying a great quality of life.
Employees enjoy:
Comprehensive health coverage- medical, dental, and vision plans for you and your family
Voluntary Benefits- including life insurance for you and family members, ambulance, pet insurance, short/long-term disability, flex spending and health savings accounts
Multiple retirement options- including the Wyoming Retirement System and a 457B account, helping you plan for long-term financial security
Generous paid leave and flexible schedules- vacation, sick leave, paid FMLA and 11 paid holidays each year
Public Service Loan Forgiveness eligibility- for those with qualifying student loans
Training and professional development- to support your career growth and advancement
Employee Assistance Program - Includes paid short-term counseling, legal, financial and work-life benefits and select employee discounts
Wellness Program - Earn paid time off and incentives by focusing on your personal health
Know your full value.
Your paycheck is only part of the picture. The State of Wyoming offers a Total Compensation Calculator that shows the full value of your salary plus benefits, so you can clearly see what your complete compensation package looks like.
Explore your total compensation:https://compensationcalculator.wyo.gov/
WORKING FOR THE GREATEST STATE IN THE NATION - Wyoming offers a lifestyle you can't find anywhere else - wide-open spaces, clean air, friendly communities, year-round recreation, andno state income tax.
Click here for detailed information (https://ai.wyo.gov/for-job-seekers/benefit-information) or you can watch this short video to learn about our benefit package! (https://youtu.be/DxeKSDMAjcw?si=90XLWN-kJ1Y0EGfL) .
