Customer Service Representative - Steamboat Springs

Alpine Bank • Steamboat Springs, CO • 5d ago

Description

"What's it about?..."

Remember the time another person put your happiness and wellbeing first? They listened to you. They understood. And then, they did everything they could to help you to be happier and better off?

That is what this job is all about: Caring About Others. And if it's one thing you know better than anyone else, it's your ability to "care". Want proof of your expertise? Just ask your best friend.

Below, we'll get into some nuts and bolts of what we're looking for. Don't let the wealth of details overwhelm you. We believe in you. You can do it.

General Purpose

The Customer Service Representative is an entry- level position that is focused on meeting the needs of Bank customers by providing exceptional customer service. They receive and pay out money, as well as accurately keep records of cash and negotiable instruments involved in the Bank's various transactions.

Essential Duties/Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Regular and Reliable on-site attendance is required as an essential function of this position.

Practices exceptional service with customers using available training programs and measurement tools (ie. Alpine Way/CARE standards).

Uses numerous software applications to accomplish daily tasks with minimal errors.

Maintains a balanced cash drawer and resolves errors and/or discrepancies as they arise.

Buys and sells currency from the vault as necessary, ensuring that teller drawer cash limits are not exceeded.

Understands the features and benefits of Alpine Bank consumer and business products and services.

Answers basic customer inquiries and cross-sells when appropriate.

Works effectively in a team oriented environment.

Follows all bank policies and procedures.

Performs other duties as assigned.

Employees are held accountable for all duties of this job.

Job Qualifications

Knowledge, Skills, and Ability:

Customer Service oriented individual.

Ability to manage multiple tasks simultaneously in a fast-paced environment.

Utilizes tools and training programs available to exceed customer expectations and achieves satisfactory scores on Mystery Shops.

Basic mathematical and cash handling skills.

Basic keyboard navigation ability.

Understanding and application of banking compliance regulations.

Proficiency in Microsoft Office products (including Outlook and Word) is preferred.

Bilingual abilities are a plus.

Education or Formal Training:

No specific education or formal training required.

Experience:

An entry-level position requiring little or no banking experience.

Previous cash handling and/or customer service experience preferred.

An entry-level position requiring little or no banking experience.

Previous cash handling and/or customer service experience preferred.

Working Conditions

Working Environment:

This job operates in a clerical office setting. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. There are prolonged periods of standing in a generally fast-paced environment. Some evening and weekend hours may be included.

Physical Activities:

These are representative of those which must be met to successfully perform the essential functions of this job.

Physical demands standing for long periods of time, good eyesight and hand/finger dexterity, and ability to handle some mental stress when dealing with upset customers. May spend significant time doing computer work. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Employee also may have to lift up to 50 pounds. Repetitive motion likely.

Note:

This job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the job.

Starting Rate of Pay is from $22.00 to $27.00 per hour, depending on experience.

Position anticipated to close on November 25, 2025, or until filled.

For an overview of our employee benefits please visit: Alpine Bank Careers Page

Equal Opportunity Employer/Protected Veterans/Individuals with DisabilitiesThis employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.

Individuals must be able to perform these duties with or without reasonable accommodations. Alpine Bank promotes a drug free workplace. Pre-employment drug testing and background check are required. We are an Equal Opportunity Employer. Females/Minority/Veterans/Disabled/Sexual Orientation/Gender Identity/Religion/National Origin. Member FDIC

Apply at: http://ipc.us/t/89AF0C21CC81467E.

Similar Jobs

Branch Office Administrator

Edward Jones • Steamboat Springs, CO • 19h ago

Management & Administrative

Would you call yourself a relationship builder, a problem solver or a critical thinker? If you answered yes, we need you on our team . At Edward Jones, we are very intentional in calling our field associates branch teams...

19h ago

Go to Apply

Customer Service Specialist - Full-time

Sherwin-Williams Com • Steamboat Springs, CO • 4w ago

Management & Administrative

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams produc...

4w ago

Go to Apply

Customer Service Specialist - Full-time

Sherwin-Williams Com • Steamboat Springs, CO • 4w ago

Management & Administrative

4w ago

Go to Apply

Diagnostic Medical Sonographer

UCHealth • Steamboat Springs, CO • 5d ago

Hospital & Medical

Description Location: UCHealth UCHlth Yampa Valley Med Center, US:CO:Steamboat Springs Department: YVMC Radiology Work Schedule: Full Time, 72.00 hours per pay period (2 weeks) Shift: Weekend Days Pay: $40.40 - $56.56 /...

5d ago

Go to Apply

Sales Representative

Sysco • Steamboat Springs, CO • 1w ago

Sales & Marketing

Are you an experienced Sales Professional, Restaurant Manager, Culinary Manager or Chef looking for career development opportunities? Join Sysco's World Class Sales Team and explore all the benefits and perks. The work t...

1w ago

Go to Apply

Power Plant Operator (Entry-level) - Hayden, CO

Xcel Energy • Hayden, CO • 1w ago

Are you looking for an exciting job where you can put your skills and talents to work at a company you can feel proud to be a part of? Do you want a workplace that will challenge you and offer you opportunities to learn...

1w ago

Go to Apply

Speech Language Pathologist

UCHealth • Steamboat Springs, CO • 2w ago

Hospital & Medical

Description Speech Language Pathologist Location: UCHealth Yampa Valley Med Center, US:CO: Steamboat Springs Department: YVMC Sports Medicine FTE: Full Time, 0.8, 64.00 hours per pay period (2 weeks) Shift: Days. Monday-...

2w ago

Go to Apply

Medical Assistant I YVMC

UCHealth • Steamboat Springs, CO • 2w ago

Hospital & Medical

Description Location: UCHealth Specialty Care YVMC, Steamboat Springs, CO. Department: YVMC Cardiology Work Schedule: Full Time, 64.00 hours per pay period (2 weeks) Shift: Days Pay: $22.54 - $33.81 / hour. Pay is depend...

2w ago

Go to Apply

Sales Arborist

SavATree LLC • Steamboat Springs, CO • 2w ago

Sales & Marketing

Location 2645 Jacob Cir, Steamboat Springs, CO Category Sales Arborist Job Type Full-Time Job Number SALES005998 Overview Location: Steamboat Springs, CO (Relocation assistance provided!) Sign On Bonus: up to $2,500! Abo...

2w ago

Go to Apply

Mobile Associate - Retail Sales

T-Mobile USA, Inc. • Steamboat Springs, CO • 3w ago

Retail & Hospitality

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rew...

3w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.