ADMINISTRATIVE COORDINATOR 2 -ALEXANDRIA- RECEPTION
Print (https://www.governmentjobs.com/careers/louisiana/jobs/newprint/5221299)
Apply
?
ADMINISTRATIVE COORDINATOR 2 -ALEXANDRIA- RECEPTION
Salary
$2,085.00 - $3,572.00 Monthly
Location
Alexandria, LA
Job Type
Classified
Job Number
217123
Department
LDH- Central Louisiana Human Services District
Opening Date
02/03/2026
Closing Date
2/13/2026 11:59 PM Central
Description
Benefits
Questions
About this Job
Why work for CLHSD?
Vision: CLHSD excels at making lives better.
Mission : to increase public awareness of and to provide access for individuals with behavioral health and developmental disabilities.
Philosophy : to integrate community-based services while promoting wellness, recovery, and independence through education and choice of a broad range of programmatic and community resources.
We're seeking anAdministrative Coordinator 2 to serve as the first point of contact at the agency, creating a welcoming environment for clients, patients, and visitors and providing administrative support that keeps our front office running smoothly.
Selected Core Competencies:
Accepting Direction:Follows direction reliably, adjusts to feedback, and completes tasks on time.
Demonstrating Accountability:Owns results, meets standards, and responds to feedback professionally.
Following Policies and Procedures: Applies and explains policies accurately, adapts in routine cases, and helps improve procedures.
Selected Preferred Competencies:
Communicating Effectively:Communicates clearly, listens actively, and explains complex ideas well.
Focusing on Customers:Understands customer needs, communicates clearly, and delivers timely, reliable service.
Managing Time:Plans and completes work on time using tools and strategies to stay focused and on track.
Thinking Critically:Analyzes key info, weighs evidence, and draws logical, well-supported conclusions from credible sources.
Minimum Qualifications
One year of experience in administrative services.
EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will substitute for six months of the required experience.
Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be foundhere (https://apps01.civilservice.louisiana.gov/onestopjobinfo/DisplayJobSpec.aspx?JobCode=168050) .
Job Duties and Other Information
Job Duties:
Maintains a person-centered, recovery-oriented approach to clients regarding their appointments, attentive to client engagement and readiness to service.
Determines the appropriate clinical staff to bring urgent life-threatening situations to the attention of and assures that assistance is initiated.
Answers all incoming calls to the center/clinic within three rings, determines disposition.
Enter income verification into the electronic record system upon receipt of the return from the client to ensure guarantor information.
Completes Medicaid Applications with clients needing to apply.
Maintains a person-centered, recovery-oriented approach to clients regarding their appointments, attentive to client engagement and readiness to serve when answering the Centralized Scheduling telephone, main clinic line, or greeting clients as they come in.
Manages service appointment scheduling in a manner that assures that clients have timely access to needed services, and in keeping with clients' needs and preferences.
Manages service appointment scheduling in a manner that assures that direct service providers' available time slots are filled promptly and according to standards.
Codes - cancelled/ missed /attended appointments in the scheduling program. Interfaces with clinic receptionists/support staff for proper data entry and maintenance of the clinic schedule
Position-Specific Details:
Appointment Type: This position may be filled by a probationary appointment.
Location: This vacancy is located at the Central Louisiana Human Services District's Caring Choices Clinic.
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
Information to support your eligibility for this job title must be included in the application (i.e., relevant, detailed experience/education). Resumeswill notbe accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.
Contact Information:
For further information about this vacancy, contact:
Shawanda.Gordon@clahsd.org
Central Louisiana Human Services District
5411 Coliseum Blvd.
Louisiana is a State As a Model Employer (SAME) that supports the recruitment, hiring, and retention of individuals with disabilities.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity tomake a differencethrough public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.
As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at https://info.groupbenefits.org/
Parental Leave- Up to six weeks paid parental leave
More information can be found athttps://www.civilservice.louisiana.gov/Parental-Leave/Default.aspx
Holidays and Leave - State employees receive the following paid holidays each year:
New Year's Day
Martin Luther King, Jr. Day,
Mardi Gras,
Good Friday,
Memorial Day,
Independence Day,
Labor Day,
Veteran's Day,
Thanksgiving Day and Christmas Day.
*** Additional holidays may be proclaimed by the Governor
State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.
Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the @type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):
Louisiana State Employees Retirement System (www.lasersonline.org). LASERS has provided this video (https://lasersonline.org/wp-content/uploads/2016/07/Your\Retirement\System.mp4) to give you more detailed information about their system
Teacher's Retirement System of Louisiana (www.trsl.org),
Louisiana School Employees Retirement System (www.lsers.net), among others
01
CE - 26: Communicating Effectively - How well do you share information and ideas in ways that others can understand, relate to, and act on?
I communicate unclearly, use poor tone, and ignore the audience.
I share main ideas clearly and adapt to the audience when reminded.
I communicate clearly, listen actively, and explain complex ideas well.
I craft messages that connect, inspire, and drive action across audiences.
02
CE - 26: Communicating Effectively - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
03
FC - 26: Focusing on Customers - How well do you understand and meet the needs of internal or external customers?
I struggle to understand customer needs, provide clear information, or resolve issues.
I respond to customer needs with some support and build basic working relationships.
I understand customer needs, communicate clearly, and deliver timely, reliable service.
I anticipate customer needs, build trust, and deliver personalized, proactive service.
04
FC - 26: Focusing on Customers - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
05
MT - 26: Managing Time - How well do you manage your time, meet deadlines, and prioritize your work?
I miss deadlines, struggle to prioritize, and don't use tools to manage my time.
I complete some tasks but need reminders or get distracted by low-priority activities.
I plan and complete work on time using tools and strategies to stay focused and on track.
I balance competing demands, adapt to shifting priorities, and model strong time habits under pressure.
06
MT - 26: Managing Time - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
Required Question
Employer
State of Louisiana
Address
For agency contact information, please refer to
the supplemental information above.
Louisiana State Civil Service, Louisiana, 70802
Phone
(866) 783-5462
Website
http://agency.governmentjobs.com/louisiana/default.cfm
Apply
Please verify your email addressVerify Email
