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GENERAL DESCRIPTIONPerforms advanced (senior-level) and, at times, highly complex informational and communications work. Works under limited supervision, with considerable latitude for the use of initiative and independent judgement. ESSENTIAL JOB DUTIES % of TimeEssential Job Duties by Category 35% Internal External Communications ManagementDevelops and manages communication strategies and content to ensure consistent, timely, and accurate messaging to both internal and external audiences. Drafts, edits, and distributes newsletters, announcements, and other communications in alignment with agency goals and leadership direction. Serves as a communications resource for agency leadership and staff, providing guidance on tone, style, and message clarity. Coordinates with divisions to ensure agency-wide communication materials are accurate, accessible, and aligned with strategic priorities.25%Content Creation Editorial OversightResearches, writes, and edits content for correspondence, presentations, website copy, and reports. Reviews and proofreads materials for grammar, readability, and consistency with agency branding and editorial standards. Helps create and update style and branding guides as needed. Collaborates with subject-matter experts to translate complex, technical information into plain language suitable for various audiences. Ensures all communications comply with accessibility and public information standards.15%Digital Communication AdministrationUtilizes the agencyand#8217;s internal and external email distribution systems, ensuring accurate list maintenance and compliance with applicable privacy and communication policies. Drafts and schedules agency-wide and stakeholder-specific broadcast messages, coordinating timing and content with leadership. Monitors engagement analytics (e.g., open rates, click-throughs) to assess communication effectiveness and recommend improvements. Supports ongoing management of the agencyand#8217;s intranet and other digital communication platforms as assigned.15%Stakeholder and Media Communications SupportSupports the Director of Communications in preparing materials, correspondence, and updates for key stakeholders. Helps track and manage media inquiries. Assists in developing and implementing communication plans that strengthen the agencyand#8217;s visibility and reputation.5%Marginal Job DutiesPerforms additional duties as assigned. Complies with Agency, Division, and Department rules, regulations, and procedures.
Qualifications: MINIMUM QUALIFICATIONSEducation:Graduation from an accredited four-year college or university with major coursework in journalism, public relations, advertising, communications, or a related field.Experience:Experience in journalism, public relations, public information, communications, media relations, or social media work.ACCEPTABLE SUBSTITUTIONSEducation:One additional year of informational and communications related experience may substitute for 30 semester credit hours of the required education, with a maximum substitution of 120 semester hours.Experience:Graduation from an accredited college or university with a Masterand#8217;s degree (or equivalent) may substitute for one year of required experience.PREFERRED QUALIFICATIONSExperience:Experience with content management systems, intranet publishing, and/or digital accessibility remediation tools.Experience communicating effectively, both written and verbal, in a professional work environment in English and Spanish.KNOWLEDGE, SKILLS, and ABILITIESKnowledge of agency functions, policies, and proceduresKnowledge of news, communication, and various social media platformsKnowledge ofediting copy, preparing informational materials, and design principlesKnowledge of plain language principles and accessibility standardsKnowledge of audience engagement strategies and analyticsKnowledge of legislative and governmental communication protocolsSkill in editorial and design practicesSkill in the use of computer and applicable softwareSkill in writing and editing across multiple formats and tonesSkill in establishing collaborative working relationships internally and externallySkill in managing large-scale email or subscription distribution systemsAbility to research and prepare informationAbility to design communication plans and materials related to established goals and prioritiesAbility to compose usable content for websites and social mediaAbility to prepare copy and scriptsAbility to design broad communications plans and materialsAbility to communicate effectivelyAbility to exercise discretion and sound judgmentAbility to interpret and communicate complex or technical informationAbility to balance multiple high-priority projects under tight deadlinesPHYSICAL DEMANDS OF ESSENTIAL JOB DUTIESGraspingXLifting/CarryingXSittingXPushing/PullingXBending/SquattingXSeeing/HearingXWalking/StandingClimbingXOperating a computer and related equipmentXVerbal communicationOperating heavy machinery or equipmentXWritten communicationWORKING CONDITIONSRequired to work 8 hours per day, 5 days per weekMay be required to work overtime, holidays, weekends, and hours other than regularly scheduled with supervisor approvalMay be required to operate a state vehicleRequired to travel 5% with possible overnight staysRequired to conform to dress and grooming standards, work rules, and safety proceduresRequired to follow non-smoking policy in all state buildings and vehiclesInformation for Veterans, Reservists, or GuardsmenThe following MOS codes are generally applicable to this position: 15P, 36B, 42A, 56M, 68J, 88H, 88N, 89A, 89B, 92A, 92Y, AZ, LS, MC, PS, RP, SN, YN, 641X, 741X, 360, 018, 0100, 0111, 6046, 0102, 0170, 4430, 3A1X1, 8A200. Please include any of these codes in the State of Texas application to better determine whether the minimum qualifications for this posting have been met.
