Sales Floor Dept Supervisor - Electrical - Plumbing

Lowe's • Waterford, CT • 1d ago

What You Will Do

All Lowe's associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Sales Floor Department Supervisor, this means:

Providing resources and tools to support those directly helping customers provide the best service.

Assisting with down stocking and area recovery as well as providing input into merchandising decisions.

Monitoring use of store power equipment and coaching employees on safe behaviors and lifting techniques.

The Sales Floor Department Supervisor is primarily responsible for leading and enabling a team of associates to deliver the best possible customer experience in the store. This includes coaching and training associates, delegating, following-up on daily tasks, managing performance, and ensuring adequate department coverage. Sales Floor Department Supervisors are responsible for customer-facing activities (e.g., greeting customers, clarifying needs and identifying solutions, closing sales), non-customer-facing activities (e.g., down stocking, inventory management, area recovery) and store safety (e.g., conducting safety walks, reporting hazards, understanding safety and lifting directions).

The Sales Floor Department Supervisor works with his/her leaders to identify approaches and behaviors that best meet sales and service objectives, then communicates those best practices to the team in a way that inspires engaging, customer-focused behavior and goal attainment. Further, the Sales Floor Department Supervisor must supervise associates in other departments, as needed, to meet the demands of the store. This requires broad product knowledge and the ability to engage associates and customers across departments. It is important that this associate communicate upward to keep management informed of concerns, issues, praises, and morale.

In addition to the responsibilities summarized above, individuals in this role may occasionally open or close the store or serve as manager-on-duty (MOD).

Travel Requirements: This role does not require regular travel; however, this role may need to travel on occasion to meetings, trainings, or to support neighboring stores/outlets.

What We're Looking For

Hourly Full Time: Generally scheduled 39 to 40 hours; more hours may be required based on the needs of the store.

Requires morning, afternoon and evening availability any day of the week.

Physical ability to perform tasks that may require prolonged standing, sitting, and other activities necessary to perform job duties.

Minimally must be able to lift 25 pounds without assistance; may lift over 25 pounds with or without assistance.

What You Need To Succeed

Minimum Qualifications

High School Diploma or equivalent and 3 years of experience in a retail environment OR 5 years of experience in a retail environment.

1 year of experience in customer service.

1 year of experience supporting the unique needs of Pro customers (for Pro Department Supervisor).

Experience providing direction or supervision to teams (with or without direct report responsibility).

Experience supporting or participating in the process of training, mentoring and developing associates.

Experience working cross-functionally.

Experience Using Microsoft Office Suite.

Ability to obtain sales related licensure or registration as may be required by law.

Preferred Qualifications

3 years of retail customer service experience.

3 years of experience supporting the unique needs of Pro customers (Pro Department Supervisor).

Experience in a leadership role with direct report responsibility.

Experience working in the home improvement retail sector.

Experience working in a fast paced, dynamic retail environment.

Experience in key carrying role with manager-on-duty responsibilities.

Experience using store computer systems (including but not limited to: Project Tool, Genesis, Sterling, M2O, Thin Client, etc.).

Lowe's is an equal opportunity employer and administers all personnel practices without regard to race, color, religious creed, sex, gender, age, ancestry, national origin, mental or physical disability or medical condition, sexual orientation, gender identity or expression, marital status, military or veteran status, genetic information, or any other category protected under federal, state, or local law.

Starting rate of pay may vary based on factors including, but not limited to, position offered, location, education, training, and/or experience. For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.

Lowe's

Go to Apply

Share this job

Similar Jobs

Marketing Specialist

Colliers Engineering & Design • Madison, CT • 6d ago

Sales & Marketing

Overview Are you a marketing professional ready to make a real impact? Colliers Engineering & Design is looking for an experienced Marketing Specialist to take the lead on high-stakes proposals, drive business develo...

6d ago

Go to Apply

Full Time - Sales Specialist - Cabinets - Day

Lowe's • Waterford, CT • 1w ago

Sales & Marketing

Your Impact at Lowe's As a Sales Specialist, you will be one of the first people our customers meet. Your sales expertise can help customers find the products they need and encourage them to transform a great project ide...

1w ago

Go to Apply

Marketing Operations Supervisor

Mohegan Sun • Uncasville, CT • 1w ago

Sales & Marketing

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES IF YOU ARE AN EXISTING TEAM MEMBER, PLEASE CLICK THE FOLLOWING LINK TO BE TAKEN TO THE INTERNAL CAREER SITE: MOHEGAN INTERNAL CAREER SITE ( http://www.myworkday.c...

1w ago

Go to Apply

Event Technician (Part Time), Audio Visual - Mohegan Sun

Encore • Uncasville, CT • 2w ago

Sales & Marketing

Position Overview A Technician is responsible for the set up and operation of basic / small-scale audiovisual systems in a hospitality environment while ensuring complete customer satisfaction. This position reports to a...

2w ago

Go to Apply

Nurse Practitioner

Insight Global • Groton, CT • 7h ago

Hospital & Medical

Job Description A client of Insight Global is looking for a strong Nurse practitioner to assist in coordination of clinical operations, including medical surveillance, OSHA recordkeeping, facility operations and patient...

7h ago

Go to Apply

Registered Nurse

Insight Global • Groton, CT • 7h ago

Hospital & Medical

Job Description Insight Global is looking for support staff RN to work onsite at the Pfizer campus in Groton, CT. This is an onsite clinic for internal Pfizer employees working at campus and will be handling occupational...

7h ago

Go to Apply

(USA) Coach/Ops Mgr Trainee

Walmart • Waterford, CT • 9h ago

Position Summary... What you'll do... Leads and develops teams effectively by teaching training and actively listening to associates touring stores and providing feedback TourtoTeach communicating and collaborating with...

9h ago

Go to Apply

Medical Office Assistant

Actalent • Madison, CT • 18h ago

Hospital & Medical

Job Title: Medical Office AssistantJob Description Join our team as a Medical Office Assistant, where you will play a crucial role in supporting patient care. You will be responsible for answering phones, scheduling appo...

18h ago

Go to Apply

Pharmaceutical Manufacturing Technician

Eurofins US Network • Groton, CT • 1d ago

Hospital & Medical

Groton, CT, USA Full-time Company Description Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and...

1d ago

Go to Apply

Administrative / Office Assistant

Kelly Services • Mystic, CT • 1d ago

Management & Administrative

Office Assistant / Administrative Assistant Employment Details Job Type: Seasonal, Full-Time (Spring, Summer, Fall) Schedule: In-office, Monday-Friday, 9:00 AM - 5:00 PM Compensation: $24.00 per hour Position Overview We...

1d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.