Calling all innovators - find your future at Fiserv.
We're Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day - quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we're involved. If you want to make an impact on a global scale, come make a difference at Fiserv.
Job Title
Manufacturing Quality Engineer
About your role:
Join our Output Solutions team within Fiserv, delivering high-volume print and document lifecycle services for financial clients. You will develop quality plans, lead root cause investigations, and apply statistical process control and measurement system analysis to drive defect reduction and process capability improvements. Your work ensures compliant, cost-effective manufacturing that meets customer and regulatory requirements.
What you'll do:
Develop and maintain quality plans, control plans, and inspection criteria for manufacturing processes to ensure products meet specifications and regulatory requirements.
Lead root cause analysis and corrective and preventive actions (CAPA) using Failure Mode and Effects Analysis (FMEA) and structured problem-solving (8D) to resolve recurring defects.
Analyze process data using statistical process control (SPC) and measurement system analysis (MSA) with tools such as Minitab or similar statistical software to identify trends and improvement opportunities.
Collaborate with manufacturing, design engineering, and suppliers to implement process improvements, support new product introductions, and reduce scrap and variability.
Plan and execute internal and supplier quality audits, manage nonconformances and supplier corrective actions, and maintain quality documentation and control records.
Responsibilities listed are not intended to be all-inclusive and may be modified as necessary.
Experience you'll need to have:
5+ years of experience in manufacturing quality engineering in electronics, medical device, automotive, pharmaceutical, or precision manufacturing environments using statistical methods and root cause analysis to improve process capability.
Experience applying statistical methods and tools, including statistical process control (SPC) and measurement system analysis (MSA), and performing data analysis using Minitab or similar statistical software.
Demonstrated ability to conduct Failure Mode and Effects Analysis (FMEA), develop and manage corrective and preventive actions (CAPA), and interpret geometric dimensioning and tolerancing (GD&T) on engineering drawings.
Bachelor's degree or higher in Engineering, Manufacturing, Quality, or a related field, or equivalent combination of education, related experience and/or military experience.
Experience that would be great to have:
Certifications such as ISTQB, Six Sigma Green Belt, or ISO 9001 quality systems experience.
Hands-on experience check/statement production validation.
Background in auditing processes and outputs for compliance with internal standards and regulatory requirements (ISO 9001, Six Sigma, or similar).
Familiarity with Enterprise Resource Planning (ERP) and Manufacturing Execution System (MES) software, and basic understanding of programmable logic controllers (PLCs).
Experience with PCI DSS considerations for printed payment materials and secure document destruction processes.
How you'll work:
This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help you with your overall onboarding experience and leads to stronger productivity.
This role requires use of a computer and audio equipment.
Travel: This role requires occasional travel (up to 10%).
Sponsorship:
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.
Benefits at Fiserv:
Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers' extra effort with points redeemable for .rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental, caregiver, and military leave.
LI-PN1
This role is not eligible to be performed in Colorado, California, District of Columbia, Hawaii, Illinois, Maryland, Minnesota, New Jersey, New York, Nevada, Rhode Island or Washington.
It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.
Please note that salary ranges provided for this role on external job boards are salary estimates made by outside parties and may not be accurate.
Thank you for considering employment with Fiserv. Please:
Apply using your legal name
Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).
Our commitment to Equal Opportunity:
Fiserv is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, protected veteran status, or any other category protected by law.
If you have a disability and require a reasonable accommodation in completing a job application or otherwise participating in the overall hiring process, please contact AskHR.US@fiserv.com . Please note our AskHR representatives do not have visibility to your application status. Current associates who require a workplace accommodation should refer to Fiserv's Disability Accommodation Policy for additional information.
Note to agencies:
Fiserv does not accept resume submissions from agencies outside of existing agreements. Please do not send resumes to Fiserv associates. Fiserv is not responsible for any fees associated with unsolicited resume submissions.
Warning about fake job posts:
Please be aware of fraudulent job postings that are not affiliated with Fiserv. Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and/or to steal money or financial information. Any communications from a Fiserv representative will come from a legitimate Fiserv email address.
