Client Service Representative

VCA Animal Hospitals • Sterling, MA • 6h ago

VCA Sterling Animal Hospital is seeking a part time Client Service Representative to join our full service hospital in beautiful Sterling, MA. We are a caring, close knit, team that truly values each person's individual skill and personality. We are proud to promote and cultivate a supportive and collaborative culture and we are seeking a like-minded professional to join the team! There's something special about you and we are excited to learn more!

Why Join the VCA Sterling Family?

We are passionate about supporting client service representatives and are committed to your personal career development. VCA is a community of dedicated professionals that will encourage you to explore everything a client service career has to offer.

We are committed to equity, inclusion, and diversity, and strive to be a place where a talented mix of people want to come, stay, and do their best work. We support a work environment where you can focus on your career, your happiness, and the patients you serve. Below are some of the many benefits of joining the VCA team!

Access to the people and financial resources of a large veterinary community

Career development programs

Opportunities to give back through strong shelter partnerships and VCA Charities

Free mental health and wellness subscriptions (Head Space)

Referral bonuses

Competitive wage

Medical, dental & vision insurance

Generous pet care discounts

Life, long and short-term disability insurance

Paid parental leave

Paid vacation and sick time

401(k)

Full-time and Part-time positions available

Why We Want You!

As a member of the VCA Sterling, you will support technician and doctor teams by creating a positive, low-stress atmosphere for our clients and patients. Your mission will be to win the confidence of every pet parent-by delivering an outstanding client experience-so we can provide exceptional care to every patient.

The skills that you will be utilizing include, but are not limited to:

Customer service functions, including: greeting visitors, answering telephones, and guiding clients and their pets to exam rooms.

Scheduling and confirming appointments.

Placing outbound calls for follow-ups and reaching out to prospective clients.

Presenting and explaining fees, including processing payments.

Recommending, selecting, and obtaining products and services, including prescriptions.

Answering questions regarding products and services, including educating clients on general animal husbandry and non-medical pet care (i.e., heartworm prevention, housebreaking, and flea & tick control).

Managing medical records, charts, reports and correspondence.

Hospital maintenance (including removal of animal waste) and ensuring that facility is neat and clean at all times-both inside and outside.

At VCA Animal Hospitals, we take our mission statement - your pet's health is our top priority and excellent service is our goal - very seriously. With every opportunity, we aim to exceed each pet owner's expectations.

We're looking for a personable yet highly professional "service extraordinaire" to join us in delivering our mission to our clients and their pets.

The salary range for this position is $17 - $20 / hour

Apply today!

We value your time, and that is why we have a very quick and easy application process. Apply today on our mobile-friendly application. We look forward to speaking with you!

Location: 4 Clinton Rd, Sterling, MA 01564

If you are a current associate, you will need to apply through our internal career site. Please log into Workday and click on the Jobs Hub app or search for Browse Jobs.

Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!

The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development)

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com

Similar Jobs

Security Flex Officer Warehouse

Allied Universal • Charlton, MA • 12h ago

Management & Administrative

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...

12h ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Marlborough, MA • 19h ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

19h ago

Go to Apply

Scheduling Coordinator

Metrowest Oral Surgical Associates • Northborough, MA • 1d ago

Management & Administrative Sponsored

We are an elite oral surgery practice that is committed to exceptional care for our patients and first-class service to our referring doctors. We are looking for a fun, hardworking, compassionate, team player to help us...

1d ago

Go to Apply

Administrative Assistant II

Kelly Services • Marlborough, MA • 1d ago

Management & Administrative

Kelly is hiring an Administrative Assistant II for a 10-month contract role with one of our prestigious clients based out in Marlborough, MA 01752. Job Title: Administrative Assistant II Location: **Marlborough, MA 01752...

1d ago

Go to Apply

Account Manager

Allied Universal • Framingham, MA • 2d ago

Management & Administrative

2d ago

Go to Apply

Supply Chain Supervisor - Inventory Planning & Material Management (onsite role)

AbbVie • Worcester, MA • 2d ago

Management & Administrative

Company Description AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable imp...

2d ago

Go to Apply

Chief Engineer - International Automation (Onsite)

RTX Corporation • Marlborough, MA • 2d ago

Management & Administrative

Date Posted: 2026-01-29 Country: United States of America Location: US-MA-MARLBOROUGH-MA3 ~ 1001 Boston Post Rd ~ BLDG 3 Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citi...

2d ago

Go to Apply

Customer Service Representative

Robert Half • Fitchburg, MA • 3d ago

Management & Administrative

Description SUMMARY: The Customer Service Representative is the first line of contact for customers and is key to representing the company in an efficient, knowledgeable, and professional manner. This role supports the s...

3d ago

Go to Apply

Customer Service Representative

Robert Half • South Grafton, MA • 3d ago

Management & Administrative

Description Robert Half's client in Grafton MA is looking for an experienced Customer Service Representative to help their team out with a short-term engagement! Responsibilities include: Customer service Answering/Trans...

3d ago

Go to Apply

Campus Safety Officer - 3rd Shift Part-Time

Franklin Pierce University • Rindge, NH • 3d ago

Management & Administrative

The Campus Safety Officer position serves as part of a 24-hour-per-day rotation. The Campus Safety Officer is responsible for completing safety and security assignments and responding to emergency and crisis incidents du...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.