Back to Jobs search

Hotel Front Desk Clerk (Part-Time)

Spirit Mountain Gaming, Inc. • Grand Ronde, OR • 8h ago

Description

TITLE:

Front Desk Clerk

LAST UPDATED:

December 20, 2023

DIVISION

Guest Services

DEPARTMENT:

Hotel

REPORTS TO:

Front Desk Lead

FLSA STATUS:

Non-Exempt

COMP LEVEL:

Summary: Checks guests in and out of rooms and RV Park; provides guest service as required.

The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by this position. Employee(s) may be required to perform position-related tasks other than those specifically listed in this description.

Essential Job Functions:

Greets, registers, and assigns rooms and park spaces to guests; issues room keys and escort instructions to Bellstaff.

Maintains records of room availability and guests' accounts; posts charges such as room, food, liquor, or telephone to the ledger; computes bills, collects payment, and makes changes for guests.

Books and confirms reservations.

Delivers mail and messages for guests.

Responds to inquiries pertaining to Hotel and RV Park services, registration of guests, and other service-related questions.

Schedules restaurant, transportation, and entertainment reservations; arrange for room tours upon request.

Maintains confidentiality of all guest and departmental matters.

Spirit Mountain Standards:

Delivers Spirit Mountain's Spirit of Excellence by consistently modeling attitudes and behaviors in alignment with SMGI's Pride Values, Brand Promise, and Business Vision.

Learns comprehends and complies with all Company and departmental policies and procedures, MICS, gaming regulations, and Title 31 Regulation requirements.

Follows all Corporate and departmental safety policies and procedures.

Required Knowledge of:

Principles and practices of hotel reservations, room assignments, and charges.

Current trends in the hospitality industry.

Methods and techniques of guest service in a high-volume environment.

Computer hardware and software applications.

Utilizing a multi-line phone.

Required Skill in:

Monitoring and providing guest service.

Operating computer hardware and software applications, specifically typing and data entry.

Communicating both orally and in writing.

Establishing and maintaining effective working relationships with others.

Cash handling in a high-volume guest environment where consecutive transactions occur involving cash and/or debit/credit cards.

Maintaining transaction and guest paperwork.

Education, Experience, Licenses, Registrations, and Certifications:

High School Diploma or equivalent, and one (1) year of guest service, computerized account data entry, and cash handling work experience, or equivalent combination of education, training, and experience.

Candidates being considered for this position will be required to complete a math assessment.

High-security gaming license issued by the Grand Ronde Gaming Commission.

Must be at least 18 years of age.

Due to the nature of the interactions with other employees and the public we serve, employees may be required to provide documentation of or receive, certain health vaccinations.

Environmental Factors and Conditions/Physical Requirements:

Work is performed in an office and hotel environment.

Work is subject to frequent standing, occasional sitting, walking, bending, reaching, kneeling, and lifting up to 10 pounds.

Work is subject to frequent use of hands to finger, handle, feel, and reach with hands and arms.

Equipment and Tools Utilized:

Equipment utilized includes personal computer, standard office equipment, multi-line telephone, audio/video equipment, and two-way radio.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.

Similar Jobs

Entry-level Lube Tech/Technician

Valvoline • Mcminnville, OR • 2d ago

Retail & Hospitality

ALL ROADS LEAD TO THIS OPPORTUNITY The journey to Valvoline Instant Oil Change (VIOC) is different for everyone. Our employees are students, recent grads, parents, veterans, career changers-who have all found their way t...

2d ago

Go to Apply

Overnight Retail Cashier

Jacksons • Mcminnville, OR • 2d ago

Retail & Hospitality

Pay: $16.00 - $18.00 an hour. Looking for a rewarding role with a quiet pace and a strong team? Join us as an Overnight Cashier, where you'll play a vital role in delivering excellent customer service during late-night h...

2d ago

Go to Apply

General Manager - Retail

Champion Home Builders Inc. • Mcminnville, OR • 5d ago

Retail & Hospitality

McMinnville, OR, USA | Full Time | Medical, Dental, Vision, Life Insurance, 401k, paid holidays and vacations. Champion Home Builders Job Title: Retail General Manager Location: McMinnville, OR FLSA Status: Exempt Summar...

5d ago

Go to Apply

Wireless Retail Sales Associate - W2315

OSL Retail Services • Dallas, OR • 3w ago

Retail & Hospitality

Overview Ready to unlock unlimited earning potential? You will have unlimited earning potential with $15.50/hour base pay and uncapped commission! Employees earn $18.50/hour just hitting minimum expectations and top perf...

3w ago

Go to Apply

Facility Operations Specialist (Facility Manager)

Justice, Bureau of Prisons/Federal Prison System • Sheridan, OR • 19h ago

Management & Administrative

Summary Corrections professionals who foster a humane and secure environment and ensure public safety by preparing individuals for successful reentry into our communities. Responsibilities Establishes goals, priorities a...

19h ago

Go to Apply

Manufacturing Engineer

Actalent • Mcminnville, OR • 2d ago

IT & Engineering

Job Title: Manufacturing Engineer Job Description The Manufacturing Engineer will provide direct, hands-on support to active production lines, ensuring operational continuity and resolving issues that impact throughput,...

2d ago

Go to Apply

Staff Accountant

Robert Half • Mcminnville, OR • 2d ago

Finance, Accounting & Banking

Description Robert Half has frequent needs from our clients in the local area for experienced Accountants. We are looking for detail-oriented professionals who thrive in dynamic environments and have the expertise to han...

2d ago

Go to Apply

Physical Therapist (Hybrid/Part Time)

Amergis • Dallas, OR • 4d ago

Hospital & Medical

The Physical Therapist is responsible for performing student evaluations, as well as providing and documenting therapy services in accordance with plan of care developed for each student and per physician's orders when a...

4d ago

Go to Apply

Sales Representative

Mondelez International • Mcminnville, OR • 5d ago

Sales & Marketing

Job Description Join our Mission to Lead the Future of Snacking. Are you ready to make it happen at Mondelez International? Sales Representative Become one of our Sales Representatives by fulfilling the merchandising nee...

5d ago

Go to Apply

Human Resources Generalist

Aston Carter • Mcminnville, OR • 1w ago

Management & Administrative

Job Title: Human Resources GeneralistJob Description This role partners with the Head of Operations and Operations Value Stream Managers to enhance leadership capabilities, improve workforce efficiency, and support overa...

1w ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.