Customer Service Associate

Walgreens • Hillsborough, NC • 8h ago

Job Description:

Models and delivers a distinctive and delightful customer experience.

Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service.

Customer Experience

Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.

Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).

Operations

Provides customers with courteous, friendly, fast, and efficient service.

Recommends items for sale to customer and recommends trade-up and/or companion items.

Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.

Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.

Implements Company asset protection procedures to identify and minimize profit loss.

Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).

Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.

Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs.

Has working knowledge of store systems and store equipment.

Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store).

Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.

Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Completes special assignments and other tasks as assigned.

Training & Personal Development

Attends training and completes PPLs requested by Manager or assigned by corporate.

Job ID: 1747910BR

Title: Customer Service Associate

Company Indicator: Walgreens

Employment Type: Part-time

Job Function: Retail

Full Store Address: 200 US HIGHWAY 70 E,HILLSBOROUGH,NC,27278

Full District Office Address: 200 US HIGHWAY 70 E,HILLSBOROUGH,NC,27278-07500-16128-S

External Basic Qualifications:

Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours

Preferred Qualifications:

Prefer six months of experience in a retail environment.

Prefer to have prior work experience with Walgreens.

Prefer to be fluent in reading, writing, and speaking English. (Except in Puerto Rico)

Requires willingness to work flexible schedule, including evenings and weekend hours.

We will consider employment of qualified applicants with arrest and conviction records.

An Equal Opportunity Employer, including disability/veterans.

The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits . If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits

Shift:

Store: 16128-HILLSBOROUGH NC

Pay Type: Hourly

Start Rate: 15

Max Rate: 17.5

Similar Jobs

2nd Shift Unarmed Patrol Security Officer (AERO21)

SEI, Inc. Security • Burlington, NC • 3h ago

Management & Administrative

2nd Shift Unarmed Patrol Security Officer (AERO21) Burlington, NC, United States of America $17.64 - $17.64 Back Apply Now Back Apply Now Overview Security Engineers is a respected provider of contract security services,...

3h ago

Go to Apply

Customer Service Representative

TruGreen • Morrisville, NC • 8h ago

Management & Administrative

100791 300 Dominion Dr, Morrisville, North Carolina 27560 TruGreen accepts applications on an ongoing basis. Job Description Every TruGreen associate is committed to quality. We all have an important role to play in the...

8h ago

Go to Apply

Administrative Assistant

North Carolina Central University • Durham, NC • 1d ago

Management & Administrative

Posting Details Classification Information Position/Classification Title Administrative Support Specialist Position required to work during periods of adverse weather or other emergencies No Minimum Education/Experience...

1d ago

Go to Apply

Administrative Assistant

North Carolina Central University • Durham, NC • 1d ago

Management & Administrative

1d ago

Go to Apply

Part Sales Manager - Part Time

AutoZone, Inc. • Morrisville, NC • 1d ago

Management & Administrative

Job Description AutoZone's Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge an...

1d ago

Go to Apply

Operations Manager

CVS Health • Chapel Hill, NC • 1d ago

Management & Administrative

We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate...

1d ago

Go to Apply

Security Officer - Unarmed Mobile Patrol

Allied Universal • Morrisville, NC • 2d ago

Management & Administrative

Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you wil...

2d ago

Go to Apply

Security Professional Flex Officer

Allied Universal • Morrisville, NC • 2d ago

Management & Administrative

Company Overview: Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative...

2d ago

Go to Apply

Climate Performance and Reporting Senior Manager

ThermoFisher Scientific • Morrisville, NC • 3d ago

Management & Administrative

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description At Thermo Fisher Scientific, our mission is to enable our customers to make the world healthier, cleaner, and safer. As a senior leader on...

3d ago

Go to Apply

Sr. Master Data and Data Quality Manager

ManpowerGroup • Durham, NC • 3d ago

Management & Administrative

The Sr. Master Data and Data Quality Manager will lead the global optimization and enhancement of our master data to support operational business processes and internal/external reporting requirements. This role will lea...

3d ago

Go to Apply

Subscribe to get new jobs sent directly to you
(no charge, cancel anytime)

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.